Frankie Lipscomb-Cobbs Email & Phone Number

New York, Ny, Us

New York, New York, United States

Greensboro, North Carolina, United States

• Directed the completion and distribution of approximately 200 online pickup and delivery orders each day through the management of a diverse team of associates and establishing a generative workplace. • Upheld customer satisfaction by working with customers to resolve any issues or complaints in a timely and adequate manner and assisting shoppers in-store.• Cultivated a productive work environment by continually collaborating with Coach and associates to address time theft, unproductive practices, and conflicts among associates.• Improved the overall performance of the Online Pickup and Delivery department by amending training processes, implementing an action plan for increasing productivity, and working directly with underperforming associates.

• Aided in the completion and distribution of 120–200 online orders each day by picking items for orders at an average rate of 150 items per hour and taking orders to customers' and couriers' cars.• Assisted Team Lead in their duties by resolving issues and complaints raised at the time of pickup or after pickup/delivery and training new associates when Team Lead was unavailable.• Provided customer service by addressing minor issues with orders and assisting shoppers in-store.

• Realized creative visions and desires within the constraints of Company Carolina's resources and budget by collaborating with directors/artists, production staff, and the executive board in order to successfully produce theatrical productions.• Spearheaded the production processes of Company Carolina’s Fall 2019 and Winter 2020 productions by assembling production staff, planning and leading biweekly production meetings, and facilitating communication with production staff.• Overcame performance space scarcity issues by utilizing previously-made connections and established relationships to secure spaces for two productions.

• Supported Head Producer in spearheading the production process of Company Carolina’s Spring 2019 show by assisting them in their duties.• Kept record of production meetings by taking meticulous notes regarding technical needs of production and generating reports to be shared with production staff.• Covered dress and technical rehearsals in Head Producer’s absence.• Booked rehearsal spaces.

• Organized and maintained prompt books for two shows by writing detailed field notes regarding all needs of production–including lighting and audio cues, costumes, props, and blocking decisions for each scene.• Oversaw rehearsal scheduling by utilizing Google Calendar to compile all cast scheduling conflicts in one place, generating daily and weekly rehearsal schedules, and disseminating schedules to cast and crew. • Established and maintained an effective communication system by collecting contact information for cast and production staff and creating group chats to communicate with cast and production staff outside of rehearsals.

Master Of Arts - Ma, Performance Studies

Bachelor'S Degree, Dramatic Art And Communications