Frankie Walker Email & Phone Number

Not Just Travel, is one of the fastest growing home-working travel consultancies in the UK. My focus is on providing a bespoke personal service for my clients who need help researching and arranging their perfect holiday. I have access to great deals and holidays from all the major travel operators. I specialise in luxury holidays, honeymoons and cruises but able to fulfil all your travel needs, including package holidays and short breaks in the UK. If you would like to know more -… Show more Not Just Travel, is one of the fastest growing home-working travel consultancies in the UK. My focus is on providing a bespoke personal service for my clients who need help researching and arranging their perfect holiday. I have access to great deals and holidays from all the major travel operators. I specialise in luxury holidays, honeymoons and cruises but able to fulfil all your travel needs, including package holidays and short breaks in the UK. If you would like to know more - email frankie.walker@notjusttravel.com or call me on 02392 123411. Show less

Proactively leading and motivating a team of fleet associates servicing several government accounts involving worldwide travel to ensure excellent standards and service.

Managing the daily supervision of 15 customer service agents in a busy contact centre, dealing with travel queries and compensation.

Responsible for the day-to-day running of the contact centre and overseeing 10 advisers dealing with customer service issues and complaints. Targeted with improving processes and delivering on the Trust's KPIs.

Responsible for booking business travel and the achievement of quality and productivity goals within the team, whilst delivering first-class customer service.

Responsible for growing and managing technology sales for new and existing clients, whilst maintaining excellent working relationship with customers and prospects.

Managed a large team of sales staff in the head office of Ramada Jarvis Corporate Services.

Managed a team of 15 corporate travel consultants in a large contact centre.