Frank Plaisance Email and Phone Number
Frank Plaisance work email
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Frank Plaisance personal email
15 Years of Experience in IT and Cybersecurity: Including 6 years in systems administration and IT service management for the Air Force and Department of Defense, and 6 years specializing in Adobe Experience Manager environments for a major automotive manufacturer and other clients.Advanced Skills in IT Service Management and Cybersecurity: Proficient in Active Directory management, group policy implementation, virtualization (VMware), cloud security, Power BI dashboard creation, and IT service automation with ServiceNow.Career Highlights: Led a managed services team that improved system uptime by 30% and reduced incident resolution times by 25%. Designed and implemented Power BI dashboards to enhance KPI tracking and reporting, resulting in a 20% increase in operational efficiency.Proven Leadership and Collaboration: Successfully managed cross-functional teams to deliver critical IT services, facilitated seamless deployments, and ensured compliance with security protocols, enhancing overall team performance and project success.
Perficient
View- Website:
- perficient.com
- Employees:
- 1
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Lead Technical ConsultantPerficient Aug 2016 - PresentSt Louis, Mo 63141, Mo, UsOversaw IT Service Management for Adobe Experience Manager: Led a team providing L1/L2/L3 support for Adobe Experience Manager environments for a major automotive manufacturer, ensuring high availability and performance, and reducing incident resolution time by 30%.Developed KPI Dashboards in Power BI: Created and maintained Power BI dashboards to visualize key performance indicators (KPIs), enhancing data-driven decision-making and improving service delivery efficiency by 25%.Managed Cloud Security Vulnerabilities: Collaborated with development teams to identify, manage, and mitigate cloud security vulnerabilities, resulting in a 40% reduction in security risks and compliance issues.Streamlined Deployment and ServiceNow Integration: Designed and implemented custom forms in ServiceNow for streamlined deployment processes, reducing deployment times by 20% and improving overall operational workflow.
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Independent It ConsultantSelf-Employed Jan 2003 - PresentProvided Technical Support and Troubleshooting: Diagnosed and resolved hardware and software issues for personal computers, smartphones, and other electronic devices, ensuring smooth and efficient operation.Conducted Software Installation and Updates: Assisted with the installation and configuration of operating systems, applications, and security updates to maintain optimal device performance and security.Network Setup and Optimization: Set up and optimized home and small office networks, including Wi-Fi configuration, router setup, and network security measures to ensure reliable and secure connectivity.Implemented Virtualization Solutions: Set up and managed virtual machines for testing, development, and secure browsing, optimizing resource usage and enhancing system flexibility for various use cases.Developed Basic HTML Websites: Created and designed simple static websites using HTML and CSS, ensuring clean, accessible, and responsive layouts for personal and small business needs.Built Custom PCs: Designed, assembled, and configured custom-built PCs tailored to individual needs and preferences, ensuring optimal performance for gaming, productivity, or multimedia use.
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Systems AdministratorLouisiana Air National Guard Apr 2007 - Apr 2019Randolph Afb, Tx, UsManaged Active Directory and Group Policies: Oversaw the administration of Active Directory, including user and group management, Group Policy implementation, and organizational unit management, enhancing system security and efficiency for over 500 users.Deployed and Maintained Network Infrastructure: Successfully deployed Windows 2008R2 across a mobile stack, ensuring seamless integration and stability, which reduced system downtime by 99%.Enhanced Virtualization Capabilities: Configured and managed NetApp SAN for virtual machines, and implemented VMWare clustering and high availability, leading to a 30% increase in system reliability and resource optimization.Streamlined Security and Recovery Processes: Utilized ACAS, Nessus, and RedHat Linux for security assessments and compliance, and implemented robust backup and recovery solutions with Symantec Ghost, improving data protection and reducing recovery times by 40%. -
Information Systems Security OfficerAgensys Corporation Aug 2015 - Aug 2016Ashburn, Va, UsCertification and Accreditation Processes: Completed the certification and accreditation of Marine Corps systems and networking equipment, ensuring compliance with DoD security standards and reducing potential vulnerabilities by 80%.Conducted Security Assessments: Performed comprehensive security assessments and risk analyses, identifying and mitigating critical security gaps which resulted in an 80% increase in system security posture.
Frank Plaisance Skills
Frank Plaisance Education Details
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Devry UniversityTechnical Management - Global Supply Chain Management -
Southeastern Louisiana UniversityAnd Supply Chain Management
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Community College Of The Air ForceInformation Technology
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Community College Of The Air ForceCriminal Justice
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Louisiana State UniversityComputer Science
Frequently Asked Questions about Frank Plaisance
What company does Frank Plaisance work for?
Frank Plaisance works for Perficient
What is Frank Plaisance's role at the current company?
Frank Plaisance's current role is Aspiring Technical Architect | Custom Support Solutions | Tech Account Management | Cybersecurity Expert & Game Design Enthusiast.
What is Frank Plaisance's email address?
Frank Plaisance's email address is fr****@****elu.edu
What schools did Frank Plaisance attend?
Frank Plaisance attended Devry University, Southeastern Louisiana University, Community College Of The Air Force, Community College Of The Air Force, Louisiana State University.
What are some of Frank Plaisance's interests?
Frank Plaisance has interest in Writing, New Technology, Retail And Entertainment Business, Investing, Reading, Cybernetics, Fishing.
What skills is Frank Plaisance known for?
Frank Plaisance has skills like Security, Military, Security Clearance, Customer Service, Microsoft Office, Leadership, Operations Management, Network Administration, Security+, Troubleshooting, Program Management, Security Operations.
Who are Frank Plaisance's colleagues?
Frank Plaisance's colleagues are Bala Murugan Murugan, Petar Jelic, Akash Jamgade, Aaron Hart, Dave Winkel, Saraswathi Ramanathan, David Jaramillo Bolivar.
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