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Frankie Ynoa is listed as E-Help Desk Representative at Elsevier at Elsevier, a with 9526 employees, based in Queens County, New York, United States. AeroLeads shows a work email signal at elsevier.com and a matched LinkedIn profile for Frankie Ynoa.
Frankie Ynoa previously worked as E-Help Desk Representative at Elsevier and Exhibit Coordinator at Elsevier. Frankie Ynoa holds Computer Science from Borough Of Manhattan Community College.
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Specialties: IBM and compatible PCs, Mac, MS Windows, Microsoft Word, WordPerfect, Outlook, Excel, Oracle, Internet, Adobe Image, Delta, EDS, Adobe Photoshop 7.0, FTP client, Digital Expert, Conversion Plus, Business Object, Cops, CRM, Customer Service System, LivePerson, A+ Certified.
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• Supported customers on daily basis by phone or email.• Provided customer service and technical support for Elsevier information system.• Installed, tested, and demonstrated solutions to report support cases via remote connection.• Provided input for and maintained FAQs and other existing support tools.
• Provided meeting owner with cost/budget quote including shipping charges.• Provided meeting owner with updated budget cost, created titles on display (TOD) list.• Contracted booth space as requested, registered attendees, and booked housing.• Discussed initial booth layout with parties; contacted booth vendor and had drawing created for approval. Creative exhibition order form. Ordered books and journals.• Coordinated shipment and inclusion of approved titles by meeting managers across division.• Notified meeting owner of final product list, ordered show services.• Traveled to shows for coordinating.
• Pre-editor for daily multiple manuscripts, proofreading for errors.• Assessed quality and completeness of all new material received for publication, and prepared the material for production.• Corresponded with authors and issue managers on manuscripts.• Answered queries on proofs, copyright transfer forms, and offprint order forms.
Other employees you can reach at elsevier.com. View company contacts for 9526 employees →
Pierre Durand
Colleague at ElsevierGreater Paris Metropolitan Region, France
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Kyle Herock
Colleague at ElsevierPittsburgh, Pennsylvania, United States
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Bhavna Aggarwal
Colleague at ElsevierGurgaon, Haryana, India
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Armond Smith
Colleague at ElsevierPhiladelphia, Pennsylvania, United States
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Rashmi M.
Colleague at ElsevierChennai, Tamil Nadu, India
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Leonardo Iannucci
Colleague at ElsevierTurin, Piedmont, Italy
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Alexa Gonzales
Colleague at ElsevierMelrose, Florida, United States
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Lawlor, Claire
Colleague at ElsevierGreater Oxford Area, United Kingdom
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Nidhi Vora
Colleague at ElsevierChennai, Tamil Nadu, India
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Adnan Jamal
Colleague at ElsevierDelhi, India
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Frankie Ynoa works for Elsevier.
Frankie Ynoa is listed as E-Help Desk Representative at Elsevier at Elsevier.
AeroLeads has found 1 work email signal at @elsevier.com for Frankie Ynoa at Elsevier.
Frankie Ynoa is based in Queens County, New York, United States while working with Elsevier.
Frankie Ynoa has worked for Elsevier.
Frankie Ynoa's colleagues at Elsevier include Pierre Durand, Kyle Herock, Bhavna Aggarwal, Armond Smith, and Rashmi M..
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Frankie Ynoa holds Computer Science from Borough Of Manhattan Community College.
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