Frank Kim
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Frank Kim Email & Phone Number

Agora.io - Solutions Architect of APAC at Agora
Location: South Korea, Korea, Korea, Republic Of 9 work roles 2 schools
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Current company
Role
Agora.io - Solutions Architect of APAC
Location
South Korea, Korea, Korea, Republic Of
Company size

Who is Frank Kim? Overview

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Frank Kim is listed as Agora.io - Solutions Architect of APAC at Agora, a company with 236 employees, based in South Korea, Korea, Korea, Republic Of. AeroLeads shows a matched LinkedIn profile for Frank Kim.

Frank Kim previously worked as Solutions Architect at Agora and Mentor & Documentation at Code Mentoring. Frank Kim holds Certificate, Computer Software Engineering from Ssangyong Institute System Technology.

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Agora

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Profile bio

About Frank Kim

Lifelong learner with an international perspective and a passion for learning.Hardworking and eagerly embraces the challenge of solving problems, both with software and soft skills. Continuously educating myself at all levels of technical proficiency.Empathetic and positive when working with others in a team setting and one-on-one. Open and adaptable in changing environments.

Current workplace

Frank Kim's current company

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Agora
Agora
Agora.io - Solutions Architect of APAC
santa clara, california, united states
Website
Employees
236
AeroLeads page
9 roles

Frank Kim work experience

A career timeline built from the work history available for this profile.

Solutions Architect

Current

South Korea

Apr 2024 - Present

Mentor & Documentation

Current

Toronto, Ontario, Canada

  • Inspire learners with positive manners and personalized communication.
  • Hosting monthly global webinars on Web Development and problem solving skills.
  • Compose thoughtful, personalized responses for a variety of learners' questions.
  • Collaborate with organizers and mentors to create an engaging environment for learners to sharpen their web development and soft skills through slack community.
  • Maintain the documentation of project resources and issues on Github-wiki efficiently and concisely for the engineering teams.
  • Working in an Agile team with month-long sprints and collaborating with the scrum masters and designers to understand mock-ups and the flow of the entire site as well as handling documents.Code Mentoring.
Apr 2020 - Present

Frontend Developer

South Korea

  • Drove feature development and enhancements using React and Flutter, fostering improved application functionality and user experience.
  • Developed data visualization features including heatmap, charts, graphs, and Excel download capabilities to enable administrators' data analysis using React.
  • Developed event dashboard, attendance check-in, integrated partner quests, and created sticker quests for mobile application using Flutter.
  • Implemented REST APIs, ensuring seamless connectivity between applications and backend services to facilitate smooth operations.
  • Enhanced scalability and streamlined updates for the web dashboard by implementing Atomic Design principles and integrating Jotai along with React Query.
  • Responsible for deploying dashboard on the AWS S3 bucket in Amazon Web Services.
Mar 2023 - Feb 2024

Apple It Technical Support Advisor

Ontario, Canada

  • Diagnosed and resolved issues for iOS, MacOS and iCloud while providing technical guidance to North American customers. Proficiently isolated and troubleshooted issues, educating customers about product functionalities.
  • Collaborated with senior team members to manage the ticketing system during software bugs using Apple’s internal software program.
  • Effectively communicated and provided exceptional support experiences through phone and email interactions.
  • Maintained an exceptional 90%+ customer satisfaction rate while consistently resolving an average of 20+ cases per shift.
  • Served as a mentor, providing guidance and support to fellow advisors to enhance their skills and performance.
Dec 2020 - Feb 2022

Marketing Assistant

Korean Culture Diplomatic Mission

South Korea

∙ Diplomatic Protocol with ambassadors from over 100 countries in South Korea∙ Promoting different cultures through many events held by multiple countries∙ Online marketing(Social media)Korean Culture Association & Korean Culture Diplomatic Mission(Registered under the Ministry of Culture, Sports & Tourism as a Cultural Institute)

Aug 2018 - Dec 2019

Assistant Marketing Manager

Blockschool

Pangyo Techno Valley, KR | San Francisco, CA

∙ Connected with potential investors and B2B, B2C clients. ∙ Coordinated translation for BlockSchool Korea. (English-Korean)BlockSchool is a startup accelerator program supported by the Government of South Korea.BlockSchool has developed a 3D block-based world where students can choose to type their code.More information: http://blockschool.netlify.com/.

Jan 2018 - Aug 2018

Digital Marketing Intern For Kickstarter Project

South Korea | United States | Germany

  • Worked on Public Relations (news media)
  • Produced SEO-friendly digital marketing media for social network distribution
  • Edited Youtube videos using Vegas Pro. Neofect develops innovative home exercise device and software for stroke survivors' fast recovery and rehabilitation.More information: https://www.neofect.com/us (English).
Aug 2017 - Dec 2017

Operations Team

New Jersey, USA

NVOCC∙ Effectively resolve customer inquiries in a considerate and timely manner∙ Responsible for the bill of lading issue and overseas distribution(Export / Import)∙ Provided space on vessels through service contracts with global carriers(Hyundai, Maersk, MSC, Evergreen, NYK, CMA CGM, Hapag-Lloyd and etc)∙ Handled both containerized (full container loads.

Feb 2016 - Feb 2017

Assistant Manager

Times Academy, Esl School

Manila, Philippines

∙ Documented events and daily happenings∙ Documented the data of the students∙ Managed the website and dealt with the public∙ Handled communication with foreign clients∙ Managed the teachers and their lessons

Dec 2012 - Feb 2013
Team & coworkers

Colleagues at Agora

Other employees you can reach at agora.io. View company contacts for 236 employees →

2 education records

Frank Kim education

Certificate, Computer Software Engineering

Ssangyong Institute System Technology

Web application Software Developer training course (880 hours) Terms of Education: 2019.07.01 ~ 2019.12.09 (880 hours) Learned JavaScript.

Bachelor Of Business Administration - Bba, International Business/Trade/Commerce

FAQ

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Quick answers generated from the profile data available on this page.

What company does Frank Kim work for?

Frank Kim works for Agora.

What is Frank Kim's role at Agora?

Frank Kim is listed as Agora.io - Solutions Architect of APAC at Agora.

Where is Frank Kim based?

Frank Kim is based in South Korea, Korea, Korea, Republic Of while working with Agora.

What companies has Frank Kim worked for?

Frank Kim has worked for Agora, Code Mentoring, Start- Up, Concentrix, and Korean Culture Diplomatic Mission.

Who are Frank Kim's colleagues at Agora?

Frank Kim's colleagues at Agora include Meng Chen, Daniel Karl, Liu Aaron, Celia Marchand, and Simon Cao.

How can I contact Frank Kim?

You can use AeroLeads to view verified contact signals for Frank Kim at Agora, including work email, phone, and LinkedIn data when available.

What schools did Frank Kim attend?

Frank Kim holds Certificate, Computer Software Engineering from Ssangyong Institute System Technology.

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