Responsible for the worldwide operational activities of the wholesale bank at ING, covering all products and services with a key focus on customer experience and sustainability.

Chief Operating Officer / Chief Transformation Officer and ExCo member of ING Spain & Portugal. Responsible for Transformation Management, Operations, KYC, Risk & Data Management building the next wave of banking for our Retail and Wholesale customers.Global COO Retail functional lead for Contact Centers, Daily Banking and Sustainability with a team out of Amsterdam creating scalable operations throughout the ING network.

Programme Director and ExCo Member building a new cross border retail banking platform for ING countries. Responsible for driving the change and way of working to deliver a differentiating customer experience to millions of customers.

Founding CEO of Yolt, a venture of ING Bank, building an open banking money platform. Yolt was the first TPP worldwide to connect banks via the new PSD2 / Open Banking standards in 2018. With Yolt App users can manage and optimise their money via one single app with a powerful marketplace of partners. With YTS we share our leading open banking capabilities with organisations that want to grow their businesses with the possibilities of PSD2.

Management position within the Tribe Experience Omnichannel in the new ING organization, focusing on digital and self service. In the transformation from a classic bank towards an agile organization I was PMO for the digital workstream.

Founder manager of the Social Media Hub responsible for developping and managing the different social media activities. Voted best Social Media company in the Netherlands in 2012 & 2014.

Strategic Marketeer responsible for the development and implementation of the savings strategy for the mass and affluent market; new product development, pricing strategy, large ATL marketing campaigns to attract new customers and saving money.

The ING Talent Program is the academic traineeship with a job rotation program of 6-8 months projects. In this period I worked on 3 strategic marketing and change management assignments in Amsterdam and Seoul.

General Manager of 6 headed board of non-profit consultancy company associated to the University of Maastricht. Responsible for the daily management of the company, strategy implementation and stakeholder management. A project manager is responsible for the acquisition of projects, supervision and coaching of consultants.