Project Manager
Current• Manage communication across departments• Experienced in HR, Management, and scheduling • Conducted 300+ user interviews, created schedules, and owned project development from the ideation of features to the development• Developed relationships with stakeholders and clients, and implemented feedback to help hit retention goals• Led an agile team, helped prioritize and scope feature requests to ensure that the biggest impact features were worked on first• Executed disciplinary action & necessary terminations• Cross-trained for 25 new locations and helped establish teams• Audited and compiled daily reports to CEO and CFO• Monitored the rise and decline of facility growth goals• Handled scheduling of staff• Oversaw continual training for staff members in regard to quality service, client concerns, and company changes
