Drive strategic initiatives and lead a team in delivering actionable insights to all carriers in the US market. As the subject matter expert for the personal and commercial claims industry, I proactively identify industry changes and design innovative products that empower carriers to make data-driven decisions from the point of quote to claim. Key accomplishments include:• Developed and deployed an industry-leading analytics tool, enabling carriers to gain actionable insights into severity, frequency, payments, shopping events, and product performance, resulting in improved operational efficiency and competitive advantage.• Led cross-functional teams in the development of revenue-generating products, including predictive scoring, attribute models, and data prefill solutions, which have enhanced underwriting accuracy and profitability for insurance industry stakeholders.• Actively contribute thought leadership through participation in podcasts, white papers, webinars, and research articles, focusing on addressing challenges within the insurance industry and championing the use of data to drive strategic decision-making.

Manager of all multiple areas of claims in Atlanta, GA. Managed and enhance profitability of one of the largest markets for GEICO. Assisted in positioning the company to grow in Georgia. History of proven success in cost control, customer service, and staff development at GEICO.

Investigated insurance claims involving vehicle accidents, thefts, fire, and comprehensive damages. Extensive property and bodily claims experience. Claims experience in Florida and South Carolina. Strong attorney represented bodily injury claims experience.