Frank De Roon Email & Phone Number

Amsterdam, NH, NL

Delft, Zuid-Holland, NL

Currently leading as a Senior Project Manager specializing in business transformation and omni-channel integration. Driving strategic initiatives from conception to fruition, optimizing operational efficiency, and elevating customer experience across all touchpoints. Proficient in aligning diverse stakeholders, managing budgets, and mitigating risks to.

Delft, Zuid-Holland, NL

I contributed to a transformation project in the Netherlands, while serving as a member of the PMO and the Business Development Team at the IKEA Service Office. Our accomplishments included:- Implementing new digital support channels and expanding the customer support ecosystem.- Developing and enhancing self-service solutions to provide customers with.

Delft, Zuid-Holland, NL

• As part of Inter IKEA Systems B.V., the global IKEA franchisor, my role focused on enhancing the IKEA Concept and facilitating its implementation worldwide.
• My efforts aimed to refine IKEA's operational practices, elevate employee experiences, and establish a robust foundation for future growth. I led projects from inception to completion, fostering a collaborative and.
• Specifically, I spearheaded the implementation of Workday Human Capital Management (HCM) across approximately 30 countries within the Inter IKEA Group. Key responsibilities included:- Conducting market research.

Delft, Zuid-Holland, NL

• Leading the implementation pilot of SmartRecruiters, a modern and market-leading cloud-based recruiting solution.
• Contributed to the development of common and harmonized HR processes; an HR support model for the whole of Inter IKEA Group; an HR transformation roadmap and improved employee experience.
• Delivered mapping of process flows in, and improvements for the online help and support functionalities in IKEA's Learning Management System.

London, England, GB

• I was a consultant working at Shell Project & Technology. P&T is responsible for establishing and delivering cutting-edge solutions for Shell Upstream and Downstream.My assignment was:
• Delivering Project Management for creating and delivering mobile apps for capturing and sharing business knowledge.
• Supporting business development.
• Served as the project manager to develop functionalities for event apps used in C-Level conferences.

Amsterdam, North Holland, NL

• Ricoh International is located in the Netherlands and operates in the EMEA region. Ricoh is a leader in document management and solutions. Ricoh International is an operating company of Ricoh Japan.Focus areas were:
• Managing a communications team.
• Developing existing and setting up new communications channels to support corporate communications, marketing, and sales.
• Contributing to the sales and development goals by delivering insights into KPI’s, trends, campaign effectiveness, results, etc.
• Content creation for corporate and marketing communications.

• Providing project organization and project management for various cultural initiatives and productions.
• Developing digital learning programs related to urbanization, visual art, and art history.
• Delivered consultancy for various artists and projects to support them in the development of their practice and deliverables.

Amsterdam, NL

• SPS was a non-profit platform for visual and contemporary culture. It facilitated partly the art community, partly functioned as a laboratory but also a place for academic research and therefore acted as an alternative.
• Provided project management for various projects and activities ranging from exhibitions to cinema, events, and hospitality activities.
• Contributing to marketing efforts by delivering and co-creating content for social media and newsletters to secure the position for SPS as a cultural hub.

• Developing learning content, learning paths, and educational programmes
• Providing teaching, coaching and peer-to-peer training
• Designing blended learning and instructional design
• Managing Moodle, a Course Management System (1000 users)

I worked as a visual artist developing an delivering -drawings-graphic design-photography-installations and objects

Post-Graduate, Visual Arts

Bachelor'S Degree, Teaching Dept 1St Grade

Bachelor'S Degree, Teaching Dept 2Nd Grade