Frank Hughes Email & Phone Number

San Antonio, Tx, Us

Bangalore, Karnataka, In

I am a strategic advisor to healthcare provider organizations in solving their cloud migration, digital transformation, and cost optimization journeys. I help them define strategic business needs by aligning Infosys resources, solutions, and assets to solve strategic business needs or suggesting alternatives if it's suitable for the customer. I help take the drama out of Digital Transformation, IT Consulting, Analytics, responsible AI/ML, BPO, Service Desk, and things yet to be discovered.

IT Strategy and Business Alignment Specialist• Interim CIO-Medical device startup organization that is coming to market with an IoT enabled device to monitor diabetics with neuropathy for the prevention of ulcers and amputations. Defining strategy for remote monitoring technology, analytics, and clinical monitoring service.• Senior Director of Analytics-SaaS Procurement solution for the value added reseller (VAR) market. Defining and deploying the analytics strategy for the organization. Coordinate with offshore developers on data management and data governance operating in the MS Azure platform. 2014-2015Sold and managed an IT business application transition engagement to an IT Value Added Reseller in the Federal market. This included defining requirements, software selection, implementation, information architecture and integration for aligning business process integrating SalesForce and other business transactional systems.

Plano, Texas, Us

I assist healthcare provider organizations in solving their business needs by understanding their needs and aligning NTT DATA Services solutions to solve their needs or assist them in identifying the right solutions for their needs. I help take the drama out of Digital Transformation, IT Consulting, Ops Consulting, Analytics, AI/ML, BPO, Clinical Service Desk, IT Service Desk and much more.

Jacksonville Beach, Florida, Us

Helping clients with their digital transformation and digital adoption strategies and implementations

New York, Ny, Us

Helping client sift through the digital noise and find real solutions"Accuracy, Competency, and Teamwork lead to Extraordinary Outcomes" is more than just a tagline; it's the foundation we stand upon

Fort Collins, Colorado, Us

I direct enterprise sales efforts, and partner relationships focused on creating, qualifying, and closing new professional services opportunities and software license transactions — an expert in cross-marketing and up-selling into new business units. Areas of focus include Enterprise Content Management, Application Decommissioning, Information Archiving, Digital Transformation, Digital Asset Management, Structured Authoring, Document Capture, Business Process Management, and Collaboration. Healthcare IT Subject Matter Expert.

Norcross, Georgia, Us

Senior Director of a traditional value-added reseller, brought in to transform the company’s healthcare go-to-market strategy into a services/solutions-led healthcare vertical organization.• Beginning with a ‘green field,’ develop strategy, solutions, partnerships, and sales enablement.• Enhance the company’s presence, reputation, and range of offerings in the healthcare market. • Provide expert healthcare upsell advice regarding existing clients while finding new opportunities.• Achieving success in increasing sales revenue and gross margin by 200% over previous year.

Alphen Aan Den Rijn, Nl

Defined and developed new service offerings and led the sales organization forward in a dynamic, fast-growing healthcare software solutions business.• Pursued new opportunities in healthcare payer, provider, pharmacy, analytics, and EMR markets.• Transformed the company’s professional services in both technology and quality of presentation.• Acted as a trusted advisor to top client executives in their adoption of ICD-10 financial analytics.• Managed sales efforts producing consecutive quarters 150% above plan for services and software.

Worldwide, Oo

Sold and managed multiple consulting services work streams of an ICD-10 remediation project for one of the largest Catholic healthcare systems in the nation.• Served as the Subject Matter Expert on ICD-10 and computer-assisted coding (CAC) technology.• Led numerous ICD-10 technical readiness assessments, strategy, and remediation projects.• As key member of the ICD-10 PMO, developed sales tools and recruited and trained practitioners.• Sold, delivered, and managed over $10 million in professional service engagements to clients.

Houston, Tx, Us

Established a PMO and led a transformation team to successfully launch a new Business Intelligence department for a $1.4 billion global helicopter transport and maintenance company.• Designed and developed the Business Intelligence strategy and operational protocols.• Directed the project and acted as technical advisor to the newly formed PMO managers. • Created a new service desk and consolidated the data center for greatly improved efficiency.• Slashed costs $175 million annually through project management, analytics, and follow-through.

Led IT strategy and transformation efforts for healthcare provider, payer and pharmacy organization; successfully created, developed, launched, and managed a “Software as a Service” (SaaS) company delivering data warehousing/business intelligence/analytics solutions to the healthcare industry.• Directed two separate total IT transformation initiatives for the organization.• Member of the executive board that defined business strategy.• Developed and implemented a pharmacy IT strategy to support retail and central fill.• Developed requirements and architecture for pharmacy enterprise software solutions• Key member of pharmacy enterprise software selection and implementation team• Drove strategy and adoption of early stage, VDI solution to reduce transformation costs.• Directed early adoption of cloud, SaaS and integration strategy/solutions.• Developed and implemented IT strategy for BPO office creation in Managua, Nicaragua.• Directed Healthcare Analytics platform, utilizing COGNOS BI toolset and Oracle technologies.• Established policies and procedures, marketing and business model, and negotiated contracts.• Successfully grew the new business to more than $500,000 revenue in its first 6 months.

Responsible for the sales and program management of consulting services in the Austin/San Antonio corridor. Developed the Oracle Products services group for the Austin Branch from the ground up. Grew business from zero to over $2M consulting revenue run rate.

Team lead for Oracle ERP implementations for various clients in the Houston marketplace

Bachelor Of Science (B.S.), Computer Science

Highschool, Mathematics