Frank J. Email & Phone Number

Burlington, ON, CA

Burlington, Ontario, Canada

• Suggested and evaluated system architecture options based on the PINpoint MES software
• Conceptualized MES solutions during the sales phase.
• MES Configuration, Debugging and Testing.
• Established genuine-trust worthy relationships with customers. Leading to expanded opportunity and revenue by expanding new lines, system upgrades.
• Configured and performed technical demonstrations of PINpoint MES software combined with Smart Andon Solutions
• Led proof of concept opportunity from sales, project management and integration perspectives for cost justification purposes and scope expansion

Oakville, Ontario, Canada

-Wrote PLC and HMI code to create custom software applications-Created flowcharts and diagrams that illustrate how the program will work-Provided technical support for GE Customers. -Reviewed existing programs to identify potential problems and make recommendations for improvements-Tested new programs to meet design specifications

• Engaged with customers and worked with the Integration team to capture requirements, design, develop, code using Wonderware Intouch/Incontrol software, then integrated applications into customer systems.
• Dug into perplexing manufacturing automation challenges, quickly conceptualizing solutions those serve the right functionality in the right amount of time, every time.
• Spotted opportunities to optimize our existing and proposed solutions with better designs, coding practices, and techniques
• Assessed the impact of proposed solutions across both the stack and external systems, then make any necessary tweaks to ensure a successful integration.
• Conscious of and dedicated to documenting ideas and communicating the integration best practice across teams so everyone is working towards the same goal
• Provided support for released simulations and assist with user testing and troubleshooting

Cambridge, Ontario, Canada

• Responded to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
• Involved in customer installation and training.
• Provided support to customer/users where the product is highly technical or sophisticated in nature.
• Developed relationships with key Business Unit
• Understood and troubleshot system level issues as it relates to the printing press
• Handled escalations that involve interfacing with other products, or groups of other products outside of their core area.

Brantford, Ontario, Canada

• Analysis of functional requirements to be incorporated into software designs.
• Implemented embedded software in C or assembly language for microcontroller board
• Use of various development tools and debuggers to develop and test source code.
• Implement software engineering processes for design, coding, unit testing, integration testing, and configuration management.

• Provided telephone and email customer support on all aspects of bender machines.
• Developed VC++ for Machine control system
• Supported the bender control system installation and debugging.

• Taught courses – Process Control System, Instrumentation, Control Theory.
• Instructed and managed research projects.

• Supervised and inspected the installations, modification and testing of control instrumentation.
• Supervised the technician in the process control system maintenance.
• Designed instrumentation panels, configured the Honeywell DCS system.