Organizational Change Management, Team recruitment, onboarding, and Continuous development of Staff within changing environment and regulatory conditions. Legislative reporting, Quality, and safeguard reporting. Risk Management and mitigation. Compliance Auditing and Improvement remediation. Improvement of Client service offerings, Quality of service and Support workers. • Effectively stemmed the loss of Clients through transparent conversations and honest feedback,• Worked with Aged Care Commission & NDIS Quality and safeguard commission to identify historic Breeches and created strategy and processes to ensure remediation. • Investigated and introduced new funding streams to grow client portfolio. (ie; DSOA, HCP)• Increased size and profitability of Metro and Mt. Gambier Day options through negotiation with landlord, Council, and various service providers to reduce overhead costs.• Created outreach roadmap for Customer Experience team to recruit new clients in line with Support worker recruitment and onboarding.

Analysis and strategy planning for seasonal fluctuations in patient volumes. Quarterly labor planning, and demand profiling. Monthly roster build. Collaborations across sister companies to promote cross utilization of doctors. Compliance Monitoring and Practice management functions. Doctor recruitment, on-boarding and relationship management. P&L Management through Service fee negotiations and monitoring,

Proficiently direct staff, regulate necessary technology advances, and handle store’s P&L account. Comply with company’s operational excellence. Uphold highly efficient online fulfilment team model to increase profitability as well as deliver clear and concise communication of metric to all management teams on a regular basis. ♣ Streamlined Online fulfillment activities for store to exceed company benchmark.♣ Accomplished all stock flow activities in Flagship location.

I've recently relocated to South Australia.

Competently increased productivity, complied with company’s best practices, policies, and safety standards, and executed loss prevention action plans for area stores. Coordinated in store events, promotional directives, and grass roots campaigns. Supported HR with hiring, documenting, and in store conflict resolution. Expertly oversee the training of district managers on adidas operational best practices and policies. ♣ Cut Supply costs by 20% also developed 7 direct reports ensuing upgraded to management.♣ Established stock room organization system to implement best practice globally and other store’s operations to be modeled.♣ Planned, organized and supervised Store eventing, including International Sports teams, celebrity shopping events, and managed Company presence at NYC Marathon.

Adeptly coached and trained team of 60 plus associates and oversee $9 million dollars in volume and adjusted store’s product assortment. Drove daily sales and KPIs in # 1 store in volume in the U.S. Administered store sales/operations and 160 plus associates within $20 million location in addition to steer athletic footwear as well as casual/ street wear product lines.♣ Launched 3 new product lines and technologies into the Flagship location and became top store globally for each launch. ♣ Associated with global business partners to develop training seminars, and techniques; held training seminars for 100+ associates from multiple stores and regions.

• Drove Daily sales volume in 8 Million dollar location• Coached and trained a team of 100 plus associates• Oversaw back of house Operations, Receiving, Transfers, and other shipping/receiving functions.• Increased store’s profitability by better handling of markdowns and clearance merchandise• Sales Floor optimization

Skilfully planned, scheduled and implemented reset of entire store, led sales increased in all areas of business, promoted community outreach, and bulk sales to schools and community groups. Trained 40 associates and 5 direct reports to build solid bench of talent for new store management roles also directed all visual marketing in store. ♣ Increased sales to +12% from previous year and store volume to $4 million in sales, and reduced shrink by $35,000.♣ Coordinated with local charities and sporting events to build lasting community relationship.

•Promoted team building and staff development for a staff of 100 plus associates in a 8 Million dollar location•Grew store sales by focus on team Building and development•Directly responsible for all Merchandising and Product flow within store•Partnered with buyers to ensure proper assortment based on season and sales •Set up monthly visits, and book fairs benefiting Morgan Stanley Children’s hospital, and its young patients•Grew Institutional and Corporate sales by 50% each year. Totaling over $1.5 million per year

•Led store to reach weekly, monthly, and yearly sales goals in 4 Million dollar / 15,000 sq. Location•Managed Staff of 15+ employees, all the while ensuring high morale and productivity•Worked with Regional management, to re-evaluate the current market for product, and stock the store accordingly.•Responsible for all scheduling, staffing, payroll, and budgeting issues.

•Worked with distribution companies and record labels regarding upcoming new releases and stores immense cataloged product.•Supervised Staff in Monthly Sale set-up, and monthly returns. This involved a high level of team cooperation, knowledge of basic computer skills, and use of standardized plan-o-grams. •Met or surpassed other Product managers in the area of productivity, and resourcefulness.