Frank Montero Email & Phone Number

Santo Domingo Este, DO

I perform consecutive interpretation between Spanish and English. I process calls from physicians, specialists and hospitals. In addition, I also receive calls from a variety of government and assistance institutions (WIC-Women, Infant and Children, DFCS-Department of Family and Children, etc.), financial institutions, utility companies, insurance.

Zona Franca Autopista De San Isidro, Santo Domingo Este, Dominican Republic

The interpretation is performed between the English and Spanish languages. The type of interpretation we performed was consecutive.We processed Medical calls for a wide range of medical clinics, specialists and hospitals. In addition, I processed calls from a different government and assistance institutions (WIC-Women, Infant and Children; DFCS-Department.

I was responsible for identifying, reporting and helping in managing the problems arising in various systems and tools used in the company (Expert Systems, Avaya, servers, telecommunications stations, etc.).Furthermore, due to our expertise in processes, our department was consulted for uncommon and/or unresolved problems in other departments.

Ba In Computer Science, Informática

The syllabus of this career is focused on software development. Taught programming languages include: C++, Basic, FoxPro, Visual Basic, C.

Oracle Database 11G: Advance Pl/Sql Ed2, Computer Science

Advanced concepts and tools of PL/SQL for Oracle databases.

Contact Center Agent Skills Training Program, Informática, Comunicaciones Y Servicios De Asistencia

It consisted of concepts and techniques focused on creating and strengthening sales and customer service support skills within the call.