• Instrumental in creating KB (Knowledge Base) documentations for advanced packaging machinery troubleshooting matrix• Earned SME (Subject Matter Expert) status >12 months for advanced packaging automation and trained Service Engineers• Traveled nationwide to install advanced packaging automation technology and commissioning • Trained Operation and Maintenance personal on advance packaging automation operation of machinery and functionality• Completed Field modification upgrades for advanced packaging automation with 100% on time execution• Utilized Salesforce to schedule and create WO’s for customer visits, preventive maintenance and repairs• Diagnosed and resolved complex problems, calibrated, tested and repairs on advanced automation equipment• Lead projects that included advanced packaging automation skill assessment, customer learning module and service engineer training• Acknowledged escalation calls and completed with resolution time < 24 hours at 97%

• Inspected, repaired, and maintain all transit system cars and equipment both electrical and mechanical• Troubleshoot and perform sub-system diagnostic, system testing and approved field modification• Performed maintenance inspection that include but not limited to uninstalling and installing operational parts • Utilized variety of approved tools, machinery, and test equipment such as multi-meter, oscilloscope, and power tool(s)• Managed all administrative responsibilities including assigned work order, ordering and return parts

• Perform complex troubleshooting, repairs and Preventative Maintenance (PM) on Siemens manufacture equipment• Installed and configure Hostname, IP address, Subnet Mask and Port Number on DICOM system• Managed all administrative responsibilities that’s included service log and internal records• Daily communications with customer to ensure proper resolution and customer satisfaction• Managed Parts and Tools Inventory through the Siemens process which include ordering, receiving and declaring items

• Responsible for meeting daily service repair needs and driving customer satisfaction through service excellence• Troubleshooting, repairing, overhauling, maintenance, installing and modifying medical equipment• Diagnosing problems using applicable resource: schematics, manuals, software and testing tools• Experienced on X-Ray equipment manufactured by GE and 3rd Party equipment, Siemens, Philip, Toshiba and LoRad• Maintaining daily communications with customer to ensure proper resolution and customer satisfaction• Properly maintaining tools and test equipment

• Provide Technical and Administrative Support for The Union Pacific Rail Road Company• Assist customer with Troubleshooting Locomotive and provide Craft with repair Recommendations• Update customer with timely GE locomotive information• Follow GE standard "Growth Trait" guideline for growth success within GE• Foresee any in bounding locomotives and inform customer of any defects and referral maintenances• Complete monthly projects and delegated plans for successful daily execution• Manage all material transactions (Customer's request, receiving, shipping, material usage, etc.)