Frank Cillis Email & Phone Number

San Pedro Sula, HN

Honduras

Remote

* Provided comprehensive assistance to gaming company customers through ticket-based and chat-based support channels.* Aided customers in account recovery, facilitating refunds, and assisting in the retrieval of missing items and payments.* Promptly addressed bug reports and feedback to ensure a smooth gaming experience for customers.* Delivered.

Estados Unidos

- Delivered exemplary customer service to members from diverse corporations seeking insights into their benefits and optimal account utilization.- Utilized various contact methods, including chat, emails, tickets, and phone conversations, to proficiently address issues related to platform functionality.- Diligently reported identified bugs to respective.

Fort Lauderdale, Florida, Estados Unidos

- Assumed pivotal responsibility for preserving the customer base by actively engaging with individuals contemplating cancellation of subscriptions to Omega XL.- Established strong rapport and utilized skillful communication techniques to persuade customers to retain their subscriptions.- Achieved an outstanding retention rate through effective engagement.

Remote

- Responded to inbound calls from prospective customers inquiring about OmegaXL.- Completed thorough training to enhance proficiency in sales and upselling methodologies.- Executed strategic sales techniques to effectively secure product purchases and promote supplementary offerings.- Attained sales objectives by implementing a systematic approach focused.

Fort Lauderdale, Florida, Estados Unidos

- Managed inbound calls from potential clients, evaluating their cases to determine eligibility for participation in ongoing legal class action suits.- Conducted thorough assessments to gauge the extent of impact from products on individuals' daily lives.- Facilitated legal recourse for individuals affected by adverse effects of certain products, aiming to.

San Pedro Sula, Honduras

- Received extensive training as a Sales Agent for the "Blue Fusion" campaign at Allied Global.- Acted as a central point of contact for inbound customer inquiries, addressing their hotel preferences across various renowned establishments.- Utilized online platforms such as "Reservation Counter" and "Reservation Desk" to facilitate seamless room bookings..

Honduras

- Started as a Customer Service Agent at Allied Global, addressing client inquiries encompassing various topics from service-related questions to billing and phone-related issues.- Promoted to the esteemed Customer Retention Team, where I resolved intricate technical issues concerning customers' phones.- Implemented strategic initiatives to actively deter.