Service Request Coordinator Expert
Current- Accountable for End-to-End timely management of Customer pre-defined, complex, and contract bespoke service requests ensuring Lead to cash cycle is completed.- Validates and Assign Requests, Manage Commercials, and Prepare Customer Proposals based on purchase order, keep customer informed till implementation is complete and SR closure.- Supporting various Internal & External Audit requirements. Initiate the Kick-off call between all stakeholders of a project and take care of the project life cycle.