Franklin Worrell Email & Phone Number

New Orleans, Louisiana, United States

Managed a team of 7-9 remote employees in multiple technical roles, including quality assurance engineers, software developers, and product owners. Team members’ experience levels ranged from intern to senior. Direct reports were spread across as many as 4 development pods, each associated with a different line of business and different applications. Conducted year-end and mid-year reviews with direct reports to assess performance, measure progress on goals, identify new priorities, and update professional development plans. Documented these discussions according to HR guidelines. Made compensation decisions by adjusting base salary of direct reports and allocating incentive pay based on industry salary standards and employee performance. Conducted regular one-on-ones with team members to identify pain points, time sinks, and other issues impacting developer productivity and morale. Coached toward solutions and escalated concerns to appropriate parties as needed. Led swarming sessions on production issues, identifying resources that needed to be engaged while minimizing disruption to end users and to the development team. Communicated impacts, workarounds, and anticipated time to resolution to development team, stakeholders, and end users as needed. Performed code reviews and offered technical guidance to members of the development team. Worked with leadership and technical team to revise code review processes to add quality checks, monitor best practices, and push bug catches to earlier in the software development lifecycle. Created job postings, interviewed candidates, and made final candidate selections for intern, developer, quality assurance engineer, product owner, and scrum master roles. Worked with leadership team to develop team-building and professional-development events for semi-annual in-office events.

New Orleans, Louisiana, United States

Implemented filtering of options for expediting an order based on configuration of order, customer location, assembly considerations, and stock status in a Java backend deployed as part of a custom Configurator within Oracle EBS. Created tables, procedures, and queries with PL/SQL to ensure that solution was data-driven. Updated Angular frontend within this custom Configurator to display filtered options and invalidate the selected expedite option when configuration changed. Implemented feature ensuring that deadlines for four-hour expedites were appropriately reflected on work order instructions passed downstream from customer service representatives to assemblers. Updated Angular frontend to allow customer service representatives to override an existing deadline when a customer requested changes outside of a grace period. Created RESTful API in Java for querying information about order status, assembly location time zone, and current time in the assembly location from Oracle EBS database tables. Refined requirements in consultation with end users and stake holders. Translated requirements into acceptance criteria and user stories in JetBrains’ YouTrack.

New Orleans, Louisiana, United States

Designed and taught one hybrid section of Software Design and Development 1, a first course in software development in Java, according to departmental curriculum. Gave in-person and online lectures, wrote homework assignments designed to apply student learning to practical problems, wrote exams, and graded all course work.

Austin, Texas, United States

Refactored Spring Cloud Gateway application early in development lifecycle to conform to Spring best practices and eliminate code smells as identified by Sonar. Implemented additional features to enhance functionality and provide reverse proxy for additional back-end services through custom service registry client. Implemented custom filters to ensure incoming and outgoing data conformed to established contracts. Leveraged JUnit to unit test new and existing code and Cucumber to write integration tests for new features.Revised authentication journeys in Transmit to log one-time password use and success/failure scenarios. Logs were ingested by Splunk so business could evaluate use and value of feature from a data-driven perspective. Wrote acceptance criteria and user stories for new features, code quality enhancements, and bugs in the Atlassian Stack.

Greater New Orleans Area

Implemented a multitenancy time-entry microservice in Java using Spring. Leveraged RabbitMQ and custom notification-logging microservices to guarantee lossless message passing. Ensured application compliance with regional labor laws and business payroll/billing data expectations. Travelled to Mexico City for real-time support of Latin America release. Leveraged Spring WebFlux to implement a back-end microservice capable of dividing large sets of data, generating multiple PDFs, and merging those PDFs into a single report suitable for customer billing. Redesigned server infrastructure maintenance and application deployment using Chef. Enabled local testing of infrastructure/deployment using Vagrant. Enhanced Bash deployment scripts to allow versioning with Git tags. Developed unit tests with JUnit and Mockito. Created integration tests with Spring and refactored existing tests to adhere to best practices. Recruited, interviewed, and managed interns for Summer 2019 and 2020, focusing on intern experience, retention, and conversion to full-time employment. Served as assignment leader for two back-end interns to provide technical guidance and professional mentorship while supervising their development work. Worked in an Agile environment leveraging Rally for scrum management.

Greater New Orleans Area

Led tutorial-style laboratory sections for Software Development 1 and 2 in Java. Introduced students of varying technical backgrounds to unfamiliar concepts and technologies. Offered real-time debugging assistance and reviewed/graded student code. Revised curriculum to meet time constraints and student needs.

Greater New Orleans Area

Modified existing software written in C++ to filter and aggregate a large data set. Used MATLAB to further aggregate and visualize this financial data to produce graphs appropriate for presentation to business owner.

Greater New Orleans Area

Software Engineering Apprentice Program Intern working as part of a team to implement a Spring Boot back-end infrastructure that initialized deterministic mock data for automated testing of an AngularJS front-end. Used Java reflection to analyze classes and implement conversion of dummy data to model objects.

Master Of Science - Ms, Computer Science, 4.0

Doctor Of Philosophy - Phd, Philosophy, 3.963

My dissertation examined the philosophy of horror through a careful analysis of several genres/styles, including found footage horror.

Master Of Arts - Ma, Philosophy

Bachelor Of Arts - Ba, Creative Writing

Bachelor Of Arts - Ba, Philosophy

Graduated with full college honors. Won award for best undergraduate thesis in the arts, humanities, and social sciences.