I have over four years of experience providing comprehensive administrative support to executives, companies, and teams across a variety of industries. I understand the need for responsiveness and confidentiality and always operate with the highest degree of professionalism. I'm able to manage my workload independently and view deadlines as sacred!✅Best Quality✅Quick Reply ✅100% Customers Fulfillment,✅Full-time freelancer ✅Honestly, and Friendly Support✅On-Time Delivery✅Quick Job Completion✅Problem Solver.I bring experience to my work, but more importantly, the desire to learn and grow; I'm never afraid to roll my sleeves up and get stuck in to make your life more efficient! I can't wait to work with you and look forward to getting started!I can help with any of the following:-Communications Management- Recruiting and HR Support- Scheduling and Calendar Organization- Data Entry and Database Maintenance- Reporting, analyzing, and presenting data- Event Planning- Travel booking and itinerary creation- Proofreading- Customer Service- Project Coordination- Bookkeeping and vendor/client management- ResearchIf you don't see something listed above, reach out, and I'll do my best to help you!
-
CsaConcentrix Limited CompanyCanada
-
CsaConcentrix Limited Company Apr 2024 - PresentCanada -
Procurement SpecialistMotomedia Reflomax Ltd Jun 2023 - PresentLagos, Lagos State, Nigeria
-
Data Entry SpecialistAirbus Jun 2022 - May 2024United States -
Social Media ManagerHiremote Africa Apr 2022 - May 2024Nigeria- Created and designed over 40 different banner advertisements using canva- Managed creative development and marketing campaigns including email blasts that yielded open rates as high as 60%.- Organized marketing projects that raised online sales by over 70% in 12 months.- Authored weekly blog posts with a minimum of 1500words which doubled subscribers.- Increased the company’s website traffic by over 50% via social media platforms such as YouTube, Facebook & Twitter -
Administrative AssistantG-Links It Jan 2021 - May 2024Lagos, Lagos, Nigeria- Worked with company database to keep an inventory of 250 customer Properties- Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel efficiency by 15%- Supervised and evaluated a junior team of 3 team members to ensure assignment procedures were followed- Provided administrative services daily to clients such as payroll, allotment changes, and entitlements.- Handled all domestic and international travel reservations, cutting company travel costs by 10%.- Answered and screened more than 20 phone calls every day while taking accurate messages.
-
Customer Service OfficerAdvans Nigeria Oct 2022 - Nov 2023Nigeria -
Customer Support SpecialistOchez Suites Hotels, Jun 2016 - Dec 2020Owerri, Imo, Nigeria- On-boarded 4 new clients over a period of 2 years, surpassing customer service requirements and exceeding annual revenue target by 30-32%- Developed and implemented new customer reporting and on-boarding paperwork for internal functions, reducing the preparation time of standard new clients by 75%- Enhanced team performance through coaching, feedback and effective communication, increasing team efficiency rate by 15%with higher job satisfaction reported amongst staff- Created customer satisfaction survey utilizing MicrosoftExcel increasing customer retention by 12% and on-boarding new customers by 16%- Reduced customer service and billing complaints by11% within the first year, by exchanging merchandise, refunding and adjusting bills in a timely, efficient manner.- Acted as an interim supervisor on a regular basis and manages teams of 8+ employees and addressed any concerns that may arise ensuring no disruption to customer service operations
-
Administrative SecretaryCalistus Academy Apr 2014 - May 2016Abuja, Federal Capital Territory, Nigeria- Managed 700+ student information in Aspen; updated information every month to ensure 100% accuracy.- Organized new office and designed systems to maximize office function efficiency by 30%- Responsible for timely submission of 30+ teacher reports and grades each quarter.
Franklin Onwuasor Education Details
-
Economics
Frequently Asked Questions about Franklin Onwuasor
What company does Franklin Onwuasor work for?
Franklin Onwuasor works for Concentrix Limited Company
What is Franklin Onwuasor's role at the current company?
Franklin Onwuasor's current role is CSA.
What schools did Franklin Onwuasor attend?
Franklin Onwuasor attended Imo State University.
Who are Franklin Onwuasor's colleagues?
Franklin Onwuasor's colleagues are Angelica Maria C. Mandreza, Ivana Matic, Maher Elgabry, Abril Alegata, Romualdo Temporaza, Ankita Kandwal, Leane Linton.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial