Lead team of coordinators and trades in the facilities division to successfully complete projects and servicesNegotiate contract with clients for projects and servicesOversee all projects and services to completion and satisfaction of current and new clients Process RFQ's per scope of work to ensure that the project remains within proposed budget, by submitting a proposal to clients for approvalDelegated tasks to team members to ensure all project deadlines were achievedNegotiated with sub-contractors for pricing and budgeting of client needsSigned SLA contracts with existing clients and new clients to improve business revenueConducted a market and industry review to qualify prospective clients by providing leads to the business development teamConducted data analysis on historical financial data to assist with forecasting and organizational growthPrepared and presented monthly financial statements and forecasting to managementUtilized eMaint software to build financial reports for monthly review and revenue projection

Managed work orders and projects to completion and satisfaction of current and new clientsManaged and directed team regarding project deadlines, work order issues, client care, sub-contractor conflicts, and other issuesReached out to existing clients and new clients to improve business revenueAssisted Business Development team with potential new clients for business growthAnalyzed business financial history to make recommendations for future growthPresented monthly financial statements and forecasting to managementCoordinated with software team (eMaint) to increase efficiency in work flowUtilized eMaint software to build financial reports

Coordinated completion of work orders for retail/office clients which involved the organization of technicians such as electricians, plumbers, and carpentersBudgeted company costs to client expectations and ensured an exceptional profit marginDeveloped a spreadsheet to track weekly progress of work orders which lead to better transparency with clients and created an efficient way to forecast revenue after project completionThoroughly utilized eMaint, computerized maintenance management software to dispatch work orders in a timely and efficient mannerAddressed and resolved internal and external conflicts with clients/subtrades

Supported Certified Professional Accountants by preparing T1 personal income tax information for transcription into formsEntered data into QuickBooks accounting software for small and medium-sized businessesAnalyzed and organized tax receipts for clients for bookkeeping