I supervised both on-site and offshore developers, overseeing the planning and execution of business requests. I conducted scrum calls, resolved issues, and ensured adherence to coding standards and best practices. I managed a vital API and web portal for internal and external customers, while also supporting external developer workshops, and created internal scripts to automate repetitive/complex tasks. Additionally, I was responsible for creating and updating software documentation.

Consolidated and migrated hosting to PhoenixNAP greatly improving our stability, capability for growth, and increasing client satisfaction leading to better retention and growing hosting margins

Oversee technology budget for the company and manage infrastructure. Assist with defining business goals and update stakeholders with plan progress and strategies, in weekly meetings. Managing multiple projects with a talented team of developers and designers. Helping mentor and promote colleagues into new roles reducing need for recruitersImproved applicant testing with PHP and CSS/SCSS tests in WordPress for hiring processIdentifying the team's strengths and weaknesses and developing career improvement programEngineered continuous deployment platform utilizing git, Jenkins and shell scripting improving efficiencies, with the help of the teamReduced employee offboarding exposure and new hire onboarding time by implementing single sign on for WordPress across all client sitesUpgraded office network with a high performance router and high-throughput network switch, migrated from off the shelf network storage solution to enterprise level file sharing server, and configured ESXI server for in-house staging server, deployment server, etc. improving collaboration, file sharing and DevOps proceduresIdentified point of failure with emails, planned and migrated emails to Google G-Suite

Primary responsibility was problem solving reported issues with services provided to customers. Solutions varied from basic systems setup, software installation to basic security analysis and web application troubleshooting such as WordPress, Magento, Joomla.

Oversee several client servers, which includes a mixed environment of Windows and Linux operating systems.Actively monitor and manage the data center network for network intrusion and attacks.