Dedicated and detail-oriented Credit Assessment Officer with over 2 years of experience at Australia & New Zealand Bank (ANZ). Proficient in assessing and approving loan applications up to $1.5 million, ensuring compliance with bank policies and regulatory requirements. Demonstrates strong judgment in evaluating customer eligibility and managing bank risk.Previously served as a Merchant Support Specialist at ANZ, successfully setting up complex customer facilities, providing comprehensive training, and generating detailed reports for stakeholders. Adept at prioritizing tasks to meet Service Level Agreements (SLAs) and Turn Around Times (TATs), and skilled in resolving customer queries and escalations promptly.Experienced Analyst with expertise in processing and tracking orders for Amazon and Walmart, managing invoices, and handling stock management using Dynamics software. Known for resolving internal and external order errors, ensuring high customer satisfaction.Key skills include credit assessment, loan evaluation, risk management, merchant support, process training, report generation, workflow management, query resolution, task prioritization, SLA compliance, team collaboration, order processing, order tracking, error tracking, invoicing, and stock management.Possesses strong communication, adaptability, flexibility, quick learning, creativity, networking, and fast typing skills.