Dawn Franklin

Dawn Franklin Email and Phone Number

Customer Success Manager @ Autodesk
Grand Blanc, MI, US
Dawn Franklin's Location
Royal Oak, Michigan, United States, United States
Dawn Franklin's Contact Details

Dawn Franklin personal email

About Dawn Franklin

Customer Success Management allows me to build relationships with customers and help them with their business which is something I really enjoy. I love training, cultivating and onboarding clients with products that will have a positive affect on their bottom line and ROI. Customer Relationship Manager | Onboarding & Training | MarketingEmail: franklindawn2@gmail.comFor the past few years, I have honed my communication and relationship building skills by working with mortgage brokers all over the United States. Key Accomplishments: Recognized as the Top Sales Performer (May 2021) with 144 registrations at 37% over goal, 100 Folders, and 70 closings at $24.9 Million. Achieved 100 registrations just after my first year to become part of the 100 CLUB.Lead team in registrations for the month of May 2021 (144), came in 3rd for June and July. Finished as the #3 closer in May, June and July of 2021.When I am not taking care of clients, you will find me either working outside in my yard, learning a new DIY project or binge watching Netflix with my dog Presley. If you would like to know more, feel free to send me a message. I’d be delighted to hear from you.

Dawn Franklin's Current Company Details
Autodesk

Autodesk

View
Customer Success Manager
Grand Blanc, MI, US
Website:
autodesk.com
Employees:
15459
Dawn Franklin Work Experience Details
  • Autodesk
    Customer Success Manager
    Autodesk
    Grand Blanc, Mi, Us
  • Autodesk
    Customer Success Advisor - Midmarket
    Autodesk Jun 2022 - Present
    San Francisco, Ca, Us
    Support our customers through their onboarding and adoption journey by helping them implement their primary use cases with digital and human outreach and enablement.Guide our customers toward new and better outcomes in using their software by advising them on the use of features and workflows and resolving technical issues.Help our customers realize the value of their investment by planning for future business initiatives and delivering transformational consulting services.Engage with our customers and partners to plan, prepare, and execute contract renewals and expansions.Listen to customer and partner feedback to help drive programs that will improve the customer experience. This will also enable partners to grow their customer success practices and customer impact.
  • Rocket Pro Tpo
    Senior Account Executive
    Rocket Pro Tpo Nov 2019 - Dec 2021
    Detroit, Michigan, Us
    Recognized as the Top Sales Performer (May 2021) with 144 registrations at 37% over goal, 100 Folders, and 70 closings at $24.9 Million. Achieved 100 registrations just after my first year to become part of the 100 CLUB. Lead team in registrations for the month of May 2021 (144), came in 3rd for June and July. Finished as the #3 closer in May, June and July of 2021.Trained and educated mortgage brokers on Rocket Pro TPO's system, programs and process. Delivered information about the latest products, resources and industry updates. Built strong work relationships with brokers, loan officers and processors in my book of business.
  • United Wholesale Mortgage
    Account Executive
    United Wholesale Mortgage 2019 - 2019
    Pontiac, Michigan, Us
    Trained and educated mortgage brokers on UWM’s system, programs and process. Delivered information about the latest products, resources and industry updates.
  • Verizon
    Solutions Specialist
    Verizon 2012 - 2018
    Basking Ridge, Nj, Us
    Received the Net Promoter Score award for customer service excellence and ranked top accessory sales representative in the region. Engaged in consultative sales techniques to close sales and provided technology solutions to all customers. Analyzed individual and business customer accounts to identify new opportunities for products and services.
  • Ahwatukee Adventure Boot Camp, Llc
    Owner/ Program Director
    Ahwatukee Adventure Boot Camp, Llc 2007 - 2012
    Successful small business owner with Ahwatukee Adventure Boot Camp with an average revenue of $100K per year. Established and executed strategic marketing plans, including advertising and sales development. Managed the company website, blog, and social media platforms. Developed fitness and nutritional programming.

Dawn Franklin Skills

Leadership Customer Experience Wellness Team Building Consultative Selling Social Media Public Speaking Renewals Salesforce.com Creativity Customer Success Account Management Sales Self Confidence Microsoft Powerpoint Inside Sales Salesforce Crm Business Development Communication Negotiation Active Listening Mentoring Content Creation Lead Generation Strategic Planning Technical Sales Persuasion Emotional Intelligence Relationship Building Microsoft Word Customer Onboarding Business To Business Sales Effectiveness Marketing Microsoft Excel Program Management Cross Team Collaboration Training Time Management Customer Service Wix Website Builder Email Marketing Management Analytical Skills Coaching Project Management Problem Solving Sales Prospecting Retail Sales Adaptability

Dawn Franklin Education Details

  • University Of Michigan
    University Of Michigan
    Bachelor Of Businesses Administration

Frequently Asked Questions about Dawn Franklin

What company does Dawn Franklin work for?

Dawn Franklin works for Autodesk

What is Dawn Franklin's role at the current company?

Dawn Franklin's current role is Customer Success Manager.

What is Dawn Franklin's email address?

Dawn Franklin's email address is fr****@****hoo.com

What schools did Dawn Franklin attend?

Dawn Franklin attended University Of Michigan.

What skills is Dawn Franklin known for?

Dawn Franklin has skills like Leadership, Customer Experience, Wellness, Team Building, Consultative Selling, Social Media, Public Speaking, Renewals, Salesforce.com, Creativity, Customer Success, Account Management.

Who are Dawn Franklin's colleagues?

Dawn Franklin's colleagues are Neil Rao, Warren Weertman, Norhayati Sujai, Polina Varshaver, Lashawn Renee Hodge, Raz Watel, Andrzej Samsonowicz.

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