Franklin Francis Email & Phone Number

Bringing over a decade of expertise in both Banking and E-commerce, I am a seasoned software quality engineer known for fostering collaborative relationships across diverse cross-functional teams, including Product Managers, Business Analysts, Developers, Software Architects, and Designers.Leadership Excellence: Steered our startup's QA department through end-to-end release testing, covering requirements gathering, bug triaging, reporting, and mentoring, with a focus on shift-left methodologies for early defect detection. Additionally, led an onshore-offshore model QA team, implementing risk mitigation strategies and refining leadership and coordination skills.Testing/ Automation Expertise: Specialising in Web, Mobile, and API testing, I've successfully crafted innovative frameworks. A standout is the Cypress framework for our web app, integrating industry best practices, seamless CI with GitHub Actions, and real-time communication through Slack channels. Recently, I concluded the development of a sophisticated Appium framework for our mobile app, leveraging WebDriver IO.Holistic Understanding: Beyond testing, I contribute a comprehensive perspective to product development. Whether delving into design intricacies, deciphering the development process, or providing valuable insights into critical business decisions, I am dedicated to ensuring the success of the entire development lifecycle.Agile/Scrum Proficiency: Well-versed in Agile methodologies and Scrum processes, I excel in analysing requirements, creating and developing test plans, test cases, and automated test scripts within iterative development cycles.Mentorship Excellence: Actively mentor junior team members, fostering a culture of continual learning and continuous process improvement.

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  University Of Calicut

  Electronics And Communications Engineering