Motivated professional with expertise in Software Engineering, Cloud Engineering, network infrastructure, and leadership. Strong background in programming languages such as Python, SQL, Java, JavaScript, and a proven track record of completing software engineering bootcamps and building an impressive coding portfolio. Passionate about innovation and staying abreast of technological advancements.Demonstrated exceptional leadership skills, directing large operations teams to overcome company challenges. As a team leader during operation shifts, consistently driving the achievement of key results, including effective people management, operational excellence, and revenue growth.Experienced in project management, overseeing the successful development and deployment of diverse projects. Proficient in Amazon Web Services (AWS) and well-versed in DevOps practices, ensuring efficient and reliable software solutions.Continual learning and professional development are integral to my career. I hold certifications in CompTIA Network+, CompTIA Security+, Cisco CCNA, AWS Cloud Practitioner, and AWS Solution Architect. Active membership in the Project Management Institute (PMI) keeps me engaged in industry best practices.Bachelor of Science in Computer Engineering from the Polytechnic University of Puerto Rico, providing a solid foundation in data structures, computer networks, software engineering, and programming languages. Additionally, I earned an Associate Degree in Computer Programming and Repairs from Ramirez College of Business and Technologies in San Juan, Puerto Rico.Throughout my career, I have refined my customer service skills and work ethic. In my previous role as a customer service, team leader, and trainer at Fogo de Chao Churrascaria, I actively contributed to training and developing new staff members, driving innovation, and achieving outstanding customer satisfaction ratings and annual metrics.Previously, as an assistant manager at La Cueva del Mar Restaurant, I excelled in managing various positions, enhancing staff productivity, and driving sales. Responsibilities included cash management, floor monitoring, and proficient troubleshooting.I am enthusiastic about leveraging my skills and experience in a new opportunity that allows me to make valuable contributions to an organization's success while continually expanding my technological expertise. Thriving in dynamic environments, I am confident in delivering exceptional results.
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Customers Service, Team Leads And TrainerFogo De Chão Dec 2015 - Jan 2022Plano, Texas, United StatesTraining and developing new staff members. Helped manage innovations and apply on day-to-day operations. -
Design And Development EngineerMed-Fly Otc (Vending Machine For Product Over The Counter) Oct 2019 - Jun 2020San Juan, Puerto RicoWas a vending machine project developing for the distribution of medicine OTC (over the counter) develop in Puerto Rico, with the ability to be deployed in many different airports of the United States. Our task was to create a prototype design of a vending machine including design, develop & execution - Creator of Arduino Microcontroller Project.
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Assistant ManagerLa Cueva Del Mar Restaurant Aug 2012 - Jun 2019San Juan, Puerto RicoPerformed as manager on duty by interacting with clients and staff in a professional way and managing different positions. Problem handling, enhancing staff productivity, promoting sales, closing staff shift cashiering, managing money transactions, monitoring, and bringing help to the team.
Franklin Holguin Education Details
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Computer Engineering -
Computer Engineering
Frequently Asked Questions about Franklin Holguin
What is Franklin Holguin's role at the current company?
Franklin Holguin's current role is Software Developer | Cloud Engineer | 15+ Years of Customer Service Excellence | Team Management | Training Experience | Innovative and Problem Solving | Out-of-the-Box Thinker.
What schools did Franklin Holguin attend?
Franklin Holguin attended Polytechnic University Of Puerto Rico, Universidad Politécnica De Puerto Rico.
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Franklin Holguín
Dominican Republic -
Franklin Holguin
Santo Domingo -
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