Franklin Moore Email & Phone Number

Asheville, North Carolina, United States

Asheville, North Carolina, United States

Asheville, North Carolina

BuildFax collects and organizes the data that helps companies solve today's critical property-related problems. Responsible for customer product delivery and fulfillment, customer support, customer onboarding, sales team & partner support, and more.

Greater Atlanta Area

• Created facility pricing models, developed proprietary framework to compare disparate features of assisted living facilities, and oversaw the identification and collection of over 500,000 data points on approximately.
• Identified business requirements to manage customer relationships and deconstructed service blueprint into its underlying logic. Using Salesforce, designed all data structures and service operations with validation.
• Defined key performance indicators to cultivate accelerated growth. Created reporting structures and oversaw the team responsible for reporting. Continuously reevaluated KPIs, refined reporting framework to quickly.

Atlanta, GA

• Audited existing accounting system, restructured chart of accounts, implemented conversion of historical accounting records to QuickBooks, prepared P&L reports for CPA and attorney.
• Identified an insurance company’s reporting error saving the firm nearly $100K in tax liabilities for FY 2011.
• Created and implemented a paperless office system. Executed conversion of existing paper records to this system bringing immeasurable improved efficiency throughout the firm. Trained administrative staff to use.

Atlanta, GA

• Achieved highest volume of unit sales (28 closings) in Atlanta, Q3 2012.
• Coordinated client’s performance on 124 sales contracts, managed due diligence for client and buyers, completed project 3 months ahead of schedule. Reported weekly to director of sales, site agents, CEO and client..
• Audited service blueprint, mapped customer experience into its underlying logic, identified potential risks posed by design flaws and presented opportunities to eliminate points of failure. Designed quantitative.

Atlanta, GA

• Assisted an international manufacturing client’s integration from WebSphere Commerce V6 to V7. Client requirements focused on integration of proprietary CRM, IBM ecommerce platform and SAP. Met with client management.
• Developed business plan for an online grocery delivery service, analyzed competitive landscape, shopped competitors and created framework to compare pricing strategies. Identified problem of inconsistent unitized cost.

Atlanta, GA

• Queried IBM DB2 database and correlated 100s of product attributes alongside historical transactional data to improve supply chain and sales forecasting. Identified geographical and seasonal trends associated with.
• Researched data correlation vendors to determine ROI on high-tech data analysis to optimize forecasting, streamline supply chain and reduce time to delivery. Created a comparative analysis for 5 vendors, determined.

Charlotte, NC

• Focused marketing strategy on diversifying client base to include attorneys, real estate investors, small community banks and appraisal management companies.
• Reduced payroll by 30% and other overhead expenses by 20% in 12 months with no loss in revenue.
• Sold company in May 2008, advised new owners through December 2009.

Charlotte, NC

• Grew client base 35% annually over 3 years, increased sales volume 24% annually over same period
• Marketed to FHA lenders, attorneys, developers, foreclosure specialists, investors and local banks
• Hired, trained and managed a team of 9 employees and 2 contractors
• Became sole owner in May 2004; rebranded company as Veritas Appraisal Services, LLC

Bachelor Of Science, Business Administration, Operations And Supply Chain Management, 3.3 Gpa

Operations, Supply Chain Management, Computer Science

Bachelor Of Arts, Biology

Activities and Societies: Undergraduate Research Fellow, Sigma Nu Fraternity