Supervise daily operations of the Central Staffing Office compromised of 11 staffing coordinators, directing work assignments for a staff of over 400, including planning and coordinating clinical services and related activities.• Maintain + approve timecards and schedule work assignments for a clinical staff of over 400.• Collaborate with various departments in identifying staffing shortages throughout 31 in-patient areas across three locations. Uphold and improve upon successful initiatives to meet staffing goals.• Develop and implement pilot staffing programs for all three CHOA Emergency departments to stabilize staffing shortages successfully.• Execute and fulfill six-week preassignments RN contracts for in-patient areas based on staffing needs.• Track and implement incentive/bonus opportunities to ensure correct charges are assigned to the correct departments.

Directed and coordinated clinical services and related services for the Ophthalmology department compromised of 15 subspecialties, including directing and coordinating clinical services and related activities.• Supported revenue cycle function within the Ophthalmology department including insurance precertification authorizations, charge entries and insurance denials to ensure proper payment for services rendered.• Increased surgical precertification authorization approval rates by 12% + 18% respectively for FY19 + FY20. • Managed the daily workflows for a staff of 24 including clinic techs and surgery schedulers supporting the clinical and surgical schedules for more than 50 physicians.• Identified aspects of clinic operations where process improvements can add to the overall success of the clinic.

• Implemented new ordering processes to reduce operating budgets for teaching materials and supply requisitions by 15% & 12% in FY16 and FY15.• Managed payroll and expense reports for staff of 22 employees; Oversaw budget for professional development opportunities for department members.