Replace LAN devices on customer campus locations:- 1 customer, 130 locations, 390 devices- Replacement due to lifecycle management- Vendor change- Align with parallel projects, including WAN migration- Mostly standard, but some challenging sites

Service Migration for a customer's WAN service:- +100 MPLS connects + some P2P connects- Decouple from old MPLS head- Later service migration to upgraded WAN product and WAN router replacements- Some improvement potential recognized, agreed and installed

Support the Service Migration/Termination in a Customer Exit:- 1 customer, 260 assets- WAN to SD-WAN migration & VPN & Internet access migration- Build of transfer network, data transfer coordination- Migration/Hand over DHCP, RADIUS, DNS, Proxy, RAS, PKI- Services: Mail, File, Print, Archive, SAP ERP & BW landscape, some Oracle/MS SQL database applications, Citrix, private and shared cloud (compute, storage, backup)- Support internal service termination and stop billing

Consolidate two datacenter rooms from two buildings into one building. - 30 customers, 1250 assets, - Adapt cabling, air conditioning, electrical consumption. - Rebuild WAN access points. - Rebuild shared intrastructure: LAN, private cloud, storage starting points. - Service migrations, - Clean up, disposal, return to landlord.

Consolidate two data center rooms into one, only. - 5 customer, 107 assets - Service migration: Private Cloud, servers, storage, backup, LAN devices

Datacenter Relocation: Two datacenter to be closed. Transfer of services to other datacenter locations in challenging timeline.- 28 customers, +1200 servers, +100 co-workers involved

Datacenter & IT service relocations:Two datacenter with up to 40 years of history including a combined heat and power plant to be closed down due to business case. Services to be transferred to other datacenter locations.40 customers, +3000 physical assets, +3000 virtual machines, +650 co-workers involvedProject lead and Solution management:- Data analysis to align customers, dedicated and shared assets, servers, storage and network devices.- Team selection and team… Show more Datacenter & IT service relocations:Two datacenter with up to 40 years of history including a combined heat and power plant to be closed down due to business case. Services to be transferred to other datacenter locations.40 customers, +3000 physical assets, +3000 virtual machines, +650 co-workers involvedProject lead and Solution management:- Data analysis to align customers, dedicated and shared assets, servers, storage and network devices.- Team selection and team building for an initial core team of 15 members- Project Definition, Project Manager Agreement, project changes- Project planning, execution, monitoring and controlling- Scope, time and cost management- Risk, quality and integration management- Procurement, human resource and communication management Show less

Zero Incident Quality Initiative

Project lead/management for service transitions resulting from a merger:- Setup a transparent disaster recovery network environment via two data centers - Manage the migration changes from the previous network infrastructure- 12 SAP systems to be migrated to a virtualized enviroment in another datacenter- Support for the parallel running SAP software migration project- Provide an Enhancement Package to the SAP BW environment- Setting up a disaster recovery solution for… Show more Project lead/management for service transitions resulting from a merger:- Setup a transparent disaster recovery network environment via two data centers - Manage the migration changes from the previous network infrastructure- 12 SAP systems to be migrated to a virtualized enviroment in another datacenter- Support for the parallel running SAP software migration project- Provide an Enhancement Package to the SAP BW environment- Setting up a disaster recovery solution for the old SAP production system- Consolidate SAP routers- Organize the design and setup a new Active Directory.- Coordinate the AD migration of 400 users & desktop computers with the customer interfaces- Coordinate the AD migration of 15 legacy servers- Rename Lotus Notes accounts to the new company's name- Virtualize, re-install and migrate Blackberry and print server Show less

Project lead for Oracle release upgrade for 64 databases with more than 100 applications to be considered:- Make use of lessons learnt documents- Build Project Execution Plan- Engage all mandatory and operational stakeholders- Engage and develop project team- Collect requirements- Analyse and discuss options, outline the project scope- Build the project execution schedule- Determine costs and costs plan for the project execution- Determine risks and estimate… Show more Project lead for Oracle release upgrade for 64 databases with more than 100 applications to be considered:- Make use of lessons learnt documents- Build Project Execution Plan- Engage all mandatory and operational stakeholders- Engage and develop project team- Collect requirements- Analyse and discuss options, outline the project scope- Build the project execution schedule- Determine costs and costs plan for the project execution- Determine risks and estimate possible impact in costs and time- Meet quality assuance gates- Get approval for planned scope, budget and schedule.- Request offers from 3rd parties, get approvals, initiate orders and later approve payments.- Organize change management in project execution- Track risk and issue register, analyse and manage upcoming issues- Track progress and costs, provide reports Show less

Lean Management implementation in IT infrastructure teams and software development- 4 implementations of each 12 weeks in Germany, France, UK and Belgium- Agree scope definitions- Apply measurement, analyse, provide diagnostics and findings- Prepare and lead workshops to discuss issues and draft improvements- Work out future mode of operation- Setup improvement schedule with detailed steps and estimated savings- Implement daily meeting, white board publicationa and… Show more Lean Management implementation in IT infrastructure teams and software development- 4 implementations of each 12 weeks in Germany, France, UK and Belgium- Agree scope definitions- Apply measurement, analyse, provide diagnostics and findings- Prepare and lead workshops to discuss issues and draft improvements- Work out future mode of operation- Setup improvement schedule with detailed steps and estimated savings- Implement daily meeting, white board publicationa and KPI generation- Control improvement progress and track savings- Perform reporting, lessons learnt and feedback requests Show less

Customer Datacenter Refresh for Servers, SAN Storage and Backup- Hardware replacement and OS upgrade as service maintenance- Ensure compatibility to software currently operated- Migration of 11 SAP servers- Migration of 15 other servers with heterogeneous application landscape- Migration of of Hitachi SAN Storage System- Introduction of Hitachi Shadow image to backup database with 7 TB volume- Renewal of tape library components- Migration of mixed Windows server… Show more Customer Datacenter Refresh for Servers, SAN Storage and Backup- Hardware replacement and OS upgrade as service maintenance- Ensure compatibility to software currently operated- Migration of 11 SAP servers- Migration of 15 other servers with heterogeneous application landscape- Migration of of Hitachi SAN Storage System- Introduction of Hitachi Shadow image to backup database with 7 TB volume- Renewal of tape library components- Migration of mixed Windows server landscape to high power density blade systems Show less

Project work:- Cooperation in merger with another publishing house- Implementation of a the hardware/software infrastructure for a new SAP based production system- Setup of the regular SAP Basis Administration, organize trainings- Control the SAP Basis Administration during ramp up to production- Several server hardware and and software release upgrades- Integrate iSeries administration in Unix team with training and operational handoverAdministrative work:-… Show more Project work:- Cooperation in merger with another publishing house- Implementation of a the hardware/software infrastructure for a new SAP based production system- Setup of the regular SAP Basis Administration, organize trainings- Control the SAP Basis Administration during ramp up to production- Several server hardware and and software release upgrades- Integrate iSeries administration in Unix team with training and operational handoverAdministrative work:- Lead a team of 5 - 10 people to operate the production infrastructure for the production software- Task management, definition of processes, workflows and automization- Provide infrastructure and process documentation, job profiles and demand analysis- Ensure compliance to SLAs, data protection and security regulations- Performance managementTechnical work:- IT support for field-specific business processes throughout the publishing production system- 3rd level support for 450 desktop clients & users of the production system.- Integraton of various open source software- Specific server virtualizations in the production environment- Technical mentoring, design and scripting- Maintenance of backup and backup robot control- Configure lprinter backends and imaging filters- SAP R/3 transport management- Packaging and parallelization controls for mass data processing Show less

- Realization of customer projects for technical data acquisition, monitoring and visualization- Further maintenance and upgrades of the installed environment- Product presentation and customer training- Installation of computer systems, TCP/IP networks, measuring technique and telecommunication- System and network administration for Microsoft Windows NT/2000, HP-UX, Solaris and Linux