I am a results-oriented individual with over 15 years of success in technical support and consulting. My focus has been on relational, hierarchical, and database architecture and design, with a specialization in Microsoft SQL Server and MySQL.My specialties include customer communication that has a business impact, cross-functional product technical expertise, product management, and web technologies. I consider myself a technical translator and customer advocate, and I enjoy working with internal teams.One of my key strengths is my ability to communicate complex technical concepts to both technical and non-technical stakeholders. I have developed a skill for translating technical jargon into easily understandable language, making it easier for customers and internal teams to understand complex technical issues. Additionally, I am adept at identifying and advocating for customer needs, ensuring that products and services are designed and delivered with the customer in mind.Along with my technical expertise, I possess strong project management skills that have allowed me to successfully manage and deliver complex projects. I work collaboratively with cross-functional teams, providing technical expertise and guidance to ensure project success.Overall, I am a results-oriented professional with a proven track record of success in technical support and consulting. My deep technical knowledge, coupled with my strong communication and project management skills, make me an asset to any organization. I am a technical translator and customer advocate who enjoys working with internal teams to deliver innovative solutions that meet customer needs.