Sr Director - It Infrastructure
CurrentDevelop and maintain key vendor relationships for ensuring quality service at competitive prices. Generate demand forecasts of peak season infrastructure load requirements in preparation of Black Friday and Cyber Monday events by leveraging advanced statistical models. Maintain professional relationships between IT and multiple lines of business, including Commercial, Loyalty, and Risk Design IT standards, as well as evaluating vendors, and driving long-term architecture changes. Communicate infrastructure standards to application development teams by working across organizational boundaries and hosting tech talk speaker series. Coordinate workforce planning efforts across global engineering teams to balance staffing model. Ensure compliance with regulatory standards, while executing operations.- Directed the team of global engineers for supporting Visa’s IT infrastructure comprising 70K servers and 300 PB of storage.- Introduced Lean Six Sigma program to analyze and improve key group processes for eliminating waste and improving quality.- Represented Visa as speaker at several college recruiting events.- Devised and executed annual capital plan for $100M infrastructure spend.- Increased utilization levels by 20%, while reducing time to market with pre-positioned capacity.- Implemented delivery of private cloud infrastructure for several key product launches, including the Apple Pay and tokenization platforms.