Promotion of compliance and operational process improvement initiatives.

Promotion of compliance and operational process improvement initiatives.

Identified areas for improvement and offered management recommendations regarding organizational development, error reduction, process deficiencies and other issues related to improving the overall efficiency and effectiveness of Medicare Part D Operations.Reviewed controls to ensure compliance with Centers for Medicare and Medicaid services (CMS) guidance, HPMS memorandums and internal policies and procedures.Maintained relationships with business owners to track, verify and ensure corrective action plans were completed.Participated in cross-functional department assurance projects to validate processes are within compliance.

Managed and executed high-profile audits in the New York Metropolitan Market.Directed beta-testing of audit database implementation.Revised major audit templates with major technical components to comply with new rules and reporting criteria.

Led and performed assurance engagements for various operations within the organization, including those with high financial implications.Conducted Sarbanes Oxley (SOX) 404 testing to ensure proper controls were utilized with respect to various accounting functions.Created and distributed post-engagement client surveys in an effort to quantify internal audit activity satisfaction and target areas for improvement.

• Successfully managed audits and auditors in the United States and Western Canada, meeting three-month completion goals each quarter.• Facilitated the hiring and training of employees to ensure they were fully operational within 4 months of hire date.• Revised budgets of 50 clients, saving them over $50,000 combined and maintaining audit quality.• Implemented uniform audit work programs in conjunction with updated rules and streamlined budgets.• Designed layout for online client data submission to reduce field-staff travel expenses. • Reviewed General Ledger accounts to ensure proper allocation of revenue and expenses to all departments.

• Inspected supplier facilities to ensure Diesel engine parts were to the organization’s highest standard of quality. Worked with clients on implementing procedures for efficiencies.• Requested, analyzed and recommended price quotes from engine parts manufacturers. Served as the liaison between my division and suppliers for acquisition of all parts.