It Systems And Support Manager
CurrentSenior IT Systems Network Engineer & Systems AdministratorItochu International/Texmac | Charlotte, NC | October 2012-presentNetwork Architecture & Deployment: Designed and managed global network infrastructure, including firewalls, routers, switches, and VPNs, ensuring high availability and optimal performance.Microsoft 365 Administration: Administered Microsoft 365 environments, managing user accounts, permissions, and security settings, ensuring compliance with organizational policies.Proofpoint Essentials Implementation: Led the deployment and management of Proofpoint Essentials, enhancing email security and mitigating email-based threats.Global Support & Incident Response: Provided 24/7 support for network and system issues across international offices, leading incident response and minimizing downtime.Cybersecurity Management: Developed and enforced cybersecurity strategies, managing IDS, IPS, and endpoint protection solutions, and conducting regular security audits to maintain global compliance.Project Leadership: Executed large-scale network projects, coordinating with global teams to meet milestones within budget.ERP System Transition: Spearheaded the migration from AS400 to Bizowie ERP, managing the transition process and ensuring seamless integration with existing infrastructure.
