• Qualified fitness instructor with the N.C.E.F. Level 6 through the University of Limerick in 2022.• Certificate in health & fitness, Level 5 through WCFE in 2022.• Certified N.E.F.P.C. Level 4 Personal Trainer in 2021.• TPI (Titleist Performance Institute) certified golf coach in 2021.• Passionate about helping clients achieve their fitness goals and improve their golf game.• Train large groups in gym and individuals on a 1-1 basis.• Online coach with track… Show more • Qualified fitness instructor with the N.C.E.F. Level 6 through the University of Limerick in 2022.• Certificate in health & fitness, Level 5 through WCFE in 2022.• Certified N.E.F.P.C. Level 4 Personal Trainer in 2021.• TPI (Titleist Performance Institute) certified golf coach in 2021.• Passionate about helping clients achieve their fitness goals and improve their golf game.• Train large groups in gym and individuals on a 1-1 basis.• Online coach with track record of helping golfers achieve increased CHS and lower handicaps. • Skilled in developing customised training programs that are tailored to individual needs. Show less

• Lending Underwriter – As an experienced lender, I continuously achieve 100% compliance with regards to data quality in processing all types of lending from mortgages to unsecured borrowings such as term loans, overdrafts and credit cards.• Data Quality Supervisor – Responsible for inspecting all loan applications taken in branch and cross referencing them against the banks ERP system in order to maintain data quality objectives.• Train staff regularly on all banking systems and… Show more • Lending Underwriter – As an experienced lender, I continuously achieve 100% compliance with regards to data quality in processing all types of lending from mortgages to unsecured borrowings such as term loans, overdrafts and credit cards.• Data Quality Supervisor – Responsible for inspecting all loan applications taken in branch and cross referencing them against the banks ERP system in order to maintain data quality objectives.• Train staff regularly on all banking systems and regularly trusted with mentoring new employees.• Excellent verbal communicator – proven track record of building long lasting mutually beneficial relationships with customers. As a result, I was awarded Permanent tsb’s ‘Susan Drohan Award’, the bank’s excellence in customer service award.• Data analyst – I developed a project using excel to create a weekly report and dashboard to document all loans taken by staff in order to track conversion rates from application to funded. This resulted in significant business for the branch which may have previously been lost.• Complaints adjudicator – Proficient user of banks CRM system for loading and monitoring complaints for whole branch.• Compliance – Identifying AML breaches on accounts and creating solutions to assist customers.• SME – working closely collaborating with local businesses to cater lending products to suit their financial needs. Show less

• Arrears support – Helped customers dealing with the fallout of the recession to restructure debt and help them find sustainable solutions.• Organize campaigns to promote life & serious illness insurance • Unsecured lending underwriter of overdrafts, credit cards and term loans.• Promoted Ptsb's products & services by creating affinities with local companies.

• Meeting with all mortgage customers from first time buyers to switchers and RIP investors.• Underwriting mortgage files • New business generation – organizing and running campaigns to target new & existing customers in the equity release market.

• Head cashier during Punt to Euro changeover• Business customer liaison for large cash lodgements• Customer service queries• Lead generation and sales

• Cash Management• ATM operations• Foreign exchange

Key Responsibilities:• In charge of Home Delivery Service.• Checkout Worker in charge of large volumes of Cash.• Customer Service Desk.• Stock taking.