Frank Muhire Email & Phone Number

Kigali, Kigali City, Rw

Kigali City, Rwanda

As the leader of digital products portfolio for Heineken in Rwanda, I play a role in optimizing the route-to-market and route to consumer strategy enabling sales growth.

Kigali City, Rwanda

London Area, United Kingdom

Software Test case execution and bug reports writing and submission.

Kigali City, Rwanda

Key accomplishments as Acting CEO:- Put MyKibo into the ALX six-month Accelerator program, culminating in the validation of the procurement-as-a-service business model.- Increased paying customers by 30%.- Secured commitments from 5 prospective investors.- Won a cash grants

Kigali City, Rwanda

- Increased the number of partner organizations by 20% by developing and implementing a new partnership strategy that focused on targeting key players in the industry.- Led day to day business operations

Kigali City, Rwanda

- Managed a cross-functional team of 10 engineers and designers to successfully develop and launch new products.- Implemented a customer feedback loop to continuously improve the product, resulting in a 20% increase in customer satisfaction within six months.- Developed and executed a comprehensive market research plan, resulting in the identification of a new product line opportunity with an estimated market size of $50B

Kigali City, Rwanda

- Expanded vendor network by 56% within the first 6 months through proactive identification, outreach, and onboarding of new partners- Implemented innovative tools to streamline cost and operations, resulting in a 70% reduction in overall costs.

Kigali City, Rwanda

Rwanda

- Responsible for hiring and training new employees.- Establishing systems and tools to ensure a positive user experience.- Analyzing user insights and developing recommendations for an improved service offering.- Attending to customers' needs to ensure overall satisfaction.

Kigali City, Rwanda

- Create customer journey maps that visualize the customer journey and identify opportunities to improve the customer experience.- Develop customer acquisition strategies that generate leads, convert prospects into customers, and retain existing customers.- Conduct user experience research to understand how users interact with the product and identify areas for improvement.- Identify features that will improve the user experience and communicates the results of the research to the… Show more - Create customer journey maps that visualize the customer journey and identify opportunities to improve the customer experience.- Develop customer acquisition strategies that generate leads, convert prospects into customers, and retain existing customers.- Conduct user experience research to understand how users interact with the product and identify areas for improvement.- Identify features that will improve the user experience and communicates the results of the research to the product team for development.- Work cross-functionally with marketing, sales, and product teams to ensure that the customer experience is aligned with the company's overall goals.- Drive continuous improvement of the customer experience by monitoring feedback and implementing changes as needed. Show less

Kigali City, Rwanda

I empower entrepreneurs to develop innovative solutions that make a meaningful impact!

London, England, United Kingdom

- Stakeholders and client facing communications and management- Research and development

Kigali, Rwanda

Coordinate day to day activities, drive strategy and initiative, lead design thinking process to help bring to life a successful MVP of PePlaace

Kigali, Rwanda

- Manage online learning platforms and content (LMS)- Prepare and design PowerPoint (slides) presentations- Perform data analysis and reporting to the academic team on students engagement with learning materials

Kwazulu-Natal, South Africa

- Assessing existing revenue models and recommending new revenue streams- Creating a business plan to implement recommended strategies

Kigali, Rwanda

- Research and Developing content materials for financial accounting course- Managing and updating learning management platform contents- Conduct data analysis on students' performance and engagement with course materials

Kigali City, Rwanda

- Working in a team to test course materials for four degrees: International Business and Trade, Global Challenges, Computer Science, and Entrepreneurship- Research and recommendations to improve student's learning experience with course designs

Kigali, Rwanda

As a Student Recruitment Intern at the African Leadership University, my duties and responsibilities were but not limited; Speaking to students, parents, educators and other stakeholders about the undergraduate program and my ALU experience as a student. Carrying out campus tours for visitors.Helping current applicants with queries on the ALU Undergraduate application.Working on projects to improve student recruitment processes and systems.

Bachelor Of Arts - Ba, International Business And Trade, First Class Honours (1St)

Certificate, Germany Africa Business Consultant, Pass

Modules: Entrepreneurship Fundamentals, starting a business in Germany, Becoming a Good Startup Consultant

Fmva Certificate, Finance, General, Pass

Modules: Corporate & Business Strategy, Advanced Excel Formulas & Functions, Dashboard & Data Visualization, Math for Corporate Finance

Professional Certificate, Data Analytics, Pass

Modules: Foundations: Introduction to Data Analytics, Ask Questions to Make Data-Driven Decisions, Prepare Data for Exploration; Process.