Frank Murray
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Frank Murray Email & Phone Number

Passionate about offering practical support to our customers during these challenging times. at South East Water
Location: Melbourne, Victoria, Australia 7 work roles 3 schools
1 work email found @dnb.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@dnb.com.au
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Current company
Role
Passionate about offering practical support to our customers during these challenging times.
Location
Melbourne, Victoria, Australia
Company size

Who is Frank Murray? Overview

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Quick answer

Frank Murray is listed as Passionate about offering practical support to our customers during these challenging times. at South East Water, a company with 731 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at dnb.com.au and a matched LinkedIn profile for Frank Murray.

Frank Murray previously worked as Customer Care Specialist at South East Water and Customer Affordability Technical Lead at South East Water. Frank Murray holds Diploma, Management And Business/Commerce, General, Diploma from Alderdice And Associates - Institute Of Business And Management.

Company email context

Email format at South East Water

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{last}{first_initial}@dnb.com.au
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AeroLeads found 1 current-domain work email signal for Frank Murray. Compare company email patterns before reaching out.

Profile bio

About Frank Murray

Supporting the Customer Care team at South East Water.Feel free to reach out if you would like to get in touch.

Listed skills include Dependable Team Player, Consumer Debt, Debt Settlement, Dispute Resolution, and 23 others.

Current workplace

Frank Murray's current company

Company context helps verify the profile and gives searchers a useful next step.

South East Water
South East Water
Passionate about offering practical support to our customers during these challenging times.
frankston, victoria, australia
Employees
731
AeroLeads page
7 roles

Frank Murray work experience

A career timeline built from the work history available for this profile.

Customer Care Specialist

Current

Frankston, Victoria, Australia

Jul 2024 - Present

Customer Affordability Technical Lead

Melbourne, Victoria, Australia

Apr 2022 - Jul 2024

Customer Care Officer

Melbourne, Victoria, Australia

Supporting customers in need, offering tailored payment plans, assisting customers with government rebates, incentive payment plans, government and other support solutions. Focus on highest quality of conversation with empathy and listening to customer's struggles to make informed decisions for appropriate support options. Assisting with leadership as.

Sep 2020 - Apr 2022

Account Manager (Including Contract Manager Secondment)

Melbourne, Victoria, Australia

  • Operated daily ledger and contact center resourcing management to increase collections performance and oversaw comprehensive ledger performance reporting and applied data insights. Monitored quality assurance and.
  • Accomplished Collections Award for monthly collections in October 2017
  • Won CEO Appreciation Award for Client Engagement and Portfolio Performance in November 2017
  • Consistently winning industry benchmark more than 70% of time
  • Drove telco arrangement kept rates above 65% continuously
  • Always maintained up-to-date ledger prompt list 100%
Apr 2015 - Jul 2020

Collections Officer

Melbourne, Victoria, Australia

  • Administered operations to maximise account recoveries for different clients through Best Outcome debt recovery negotiations. Spearheaded utilisation of flexible negotiation skills specific to individual client and.
  • Maintained arrangement kept rate above 60%
  • Exceeded daily call volumes of 60 call per day
  • Gathered experience and insights into the unique challenges of customer retention focused cash flow management
Jan 2014 - Apr 2015

Sales, Language Instructor And Adiministrator

Tierracom

Gifu, Japan

  • Teaching and sales of English language skill packages to students from kindergarten age through adulthood. Completed ongoing staff training sessions. Participated in various incentive programs and contests designed to.
  • Recognized as key staff member in "The Best Company Wide School" after first-term teacher evaluations, demonstration strong customer satisfaction and highest profit margin.
  • Initiated successful student recruitment drives with strong consistent results. Presented practical teamwork training for other foreign staff in the company. In this role, I thoroughly enjoyed public speaking.
  • Streamlined reporting systems with management. This enabled customer inquiries or claims to be preemptively solved, or resolved with less burden on manager's time.
  • Paid keen attention to customer feedback and market trends, making appropriate recommendations in order to maintain stable business performance.
  • Maintained understanding of customer perspective by building trusted relations with customers in both formal and less formal capacities.
Apr 2006 - Aug 2013

English And Japanese Voice Over Artist

Voice Over Artist

Japan

  • Voice over artist with self managed portfolio of contracts with:79.5 Radio-i, Nagoya, Japan77.8 Zip FM, Nagoya, JapanFreelance high profile appearances:
  • Toyota Technologies product launch, Toyota City, Japan
  • Sugi Pharmacy television commercial, nationwide, Japan
  • Hoyu, hair grooming products commercial, nationwide, Japan
Nov 2006 - Dec 2011
Team & coworkers

Colleagues at South East Water

Other employees you can reach at southeastwater.com.au. View company contacts for 731 employees →

3 education records

Frank Murray education

Diploma, Management And Business/Commerce, General, Diploma

Alderdice And Associates - Institute Of Business And Management

Dual Diploma of Business and Diploma of Management program, with Alderdice & Associates - Institute of Business & Management

Associate Of Science - As, Engineering Physics/Applied Physics

FAQ

Frequently asked questions about Frank Murray

Quick answers generated from the profile data available on this page.

What company does Frank Murray work for?

Frank Murray works for South East Water.

What is Frank Murray's role at South East Water?

Frank Murray is listed as Passionate about offering practical support to our customers during these challenging times. at South East Water.

What is Frank Murray's email address?

AeroLeads has found 1 work email signal at @dnb.com.au for Frank Murray at South East Water.

Where is Frank Murray based?

Frank Murray is based in Melbourne, Victoria, Australia while working with South East Water.

What companies has Frank Murray worked for?

Frank Murray has worked for South East Water, Illion, Tierracom, and Voice Over Artist.

Who are Frank Murray's colleagues at South East Water?

Frank Murray's colleagues at South East Water include Divino Fernandez, Brooke Dyson, Mikaela Johnson, Natalie Ridley, and Cody Narlock.

How can I contact Frank Murray?

You can use AeroLeads to view verified contact signals for Frank Murray at South East Water, including work email, phone, and LinkedIn data when available.

What schools did Frank Murray attend?

Frank Murray holds Diploma, Management And Business/Commerce, General, Diploma from Alderdice And Associates - Institute Of Business And Management.

What skills is Frank Murray known for?

Frank Murray is listed with skills including Dependable Team Player, Consumer Debt, Debt Settlement, Dispute Resolution, Negotiation, Customer Service, Windows, and Teaching.

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