Frank Ocasio Email & Phone Number

Greater Los Angeles Area

I support my client's needs across several areas: network upgrades to correct spotty wi-fi coverage and provide a reliable/robust network; surveillance cameras and video recorders for whole home coverage; multi-room audio; building state-of-the-art Home Theater systems; building excellent surround sound systems in multi-use rooms; setting up a lighting and/or shade control system; smart home automation to control multi-room audio, surround sound systems, lighting, shades, surveillance systems, HVAC, and more; even something as simple as helping a client better understand the differences between TV models and prices so they purchase the right TV for their needs and budget

Western Us

Developed compelling business case to successfully overcome competitors who had been winning over existing HP Services' Enterprise customers- Employed consultative selling at the VP & “C” level- Outstanding results: Closed over $150M- Closed the largest single competitive win against IBM: over $7M in services

Western Us And South America

Marketed and sold Mission Critical services to HP’s Western US Enterprise customers- Dual role: Business Development and partnered with sales to close deals - Result: Drove over $120M in incremental revenue

Charlotte, North Carolina Area

Business development across Bank of America's 25,000 server infrastructure while also managing HP’s services performance to ensure all contractual metrics were met or exceeded - Drove $28M win in Server RFP: led business development effort differentiating HP’s proposal- Built and deployed ground-breaking custom support model resulting in HP services hitting 100% of contractual deliverables

Colorado Springs, Colorado Area

Leader and coach for a 12-member HP software test team- Ran RFP and selected a team from India to replace low performing incumbents- Result: 60% reduction in support costs while reducing testing time by more than 25%

Greater Denver Area

Directed 35-person effort in a $2 Million project replacing their entire customer billing system- Put together project team for this key project - Billing system rolled-out 25% ahead of schedule while keeping project costs within budget

Ms - International Business/Economics, International Business; International Economics, 3.9 Gpa

Ms - Systems Management, Management Information Systems, General, 3.8 Gpa

Bs - Management, Project Management, 3.0 Gpa