I have excelled in this role for the past seven years where due to my hard work ethic, I was entrusted with fulfilling the duties of Department Heads during absences and acting as the store key holder. My skills in analysis allowed me to perform exhaustive analysis into existing market trends and customer behaviour patterns. Throughout my time in this role, I ensured the delivery of excellent standards of customer service where all encountered problems were resolved.

In this demanding role, I was responsible for designing and executing digital marketing and social media management strategies, conducting extensive market research and utilising this information to devise innovative business development plans. Through expertise in SEO and PPC, I successfully improved the numbers of online traffic to the company website where I solely managed all content after I transformed this website.I was also accountable for the production of a wide variety of public-facing documentation such as newsletters,press releases and brochures. My skills in communication were instrumental in the creation and growth of beneficial professional relationships with domestic and international customers. Additionally, I worked effectively with external suppliers in the design and creation of product demonstration videos.