I am a master’s degree certified educational specialist with 18 graduate hours in counseling/ teaching and 12 years of experience marketing, selling, educating, teaching, directing, managing, supervising, presenting, facilitating, advising, writing, consulting, tutoring, and counseling.I have worked as the director of a teaching/learning center for nine years, and teaching with PEARL: 1). Positive Energy, 2). Early Intervention, 3). All Interaction, 4). Reinforcement, and 5). Look at Everyone.In this role, I directed the teaching/learning center, taught student success, English, mathematics, and study skills classes, and tutored students in English, mathematics, and study skills problem resolution requests..As a customer service specialist, I focus my efforts on win/win results oriented problem resolutions with the application of the four "Fish Philosophy principles such as: 1). Play, 2). Be There, 3). Make Someone’s Day, and 4). Choose Your Attitude."​ Furthermore, as a supervisor with seven years of experience, I believe in the "One Minute Manager secret principles such as: 1). Agree on goals and what good behavior looks like, 2). One minute praising, and 3). One minute redirection -- if needed."I am a master’s degree certified yoga instructor with 15 years teaching experience, and the author of the 2007 video/DVD/text titled, “Simple and Easy Hatha Yoga and Mediation for Everyone.”Specialties: Teacher, Author, Presenter, Consultant, Facilitator, Program Manager, Adviser, Online Teacher, and Customer Service Manager.Strengths Finder 2.0: 1. Achiever, 2. Consistency 3. Learner 4. Arranger 5. Positive..