Frank Sheppard Email & Phone Number

Brampton, ON, CA

Greater Toronto Area, Canada

North York, Ontario, Canada

Toronto, Ontario, Canada

○ Successfully worked in a fast-paced environment with a large team and balancedcompeting and changing priorities○ Oversaw and facilitated the training of new employees○ Effectively resolved cross-departmental problems that increased efficiency andfostered a positive work environment○ Proactively communicated customer concerns to management

○ Completed scheduled tasks in a time-sensitive environment○ Responsible for independently resolving and following up with guest concerns inorder to enhance customer experience○ Directly supported management in completing regular managerial tasks such ascreating daily rotation schedules and organizing company resources○ Trained and supervised new employees

○ Collaborated with a team to provide a quality camp experience○ Responsible for the safety and well-being of campers○ Gained a strong understanding of conflict resolution and problem solving underpressure