Frank Raymond work email
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Frank Raymond personal email
I've been working as a Customer Care Representative in various industries for the past 5 years. During those years, I have come to believe that attention to detail is the key to success. While focusing on my white-glove service skills, I am looking to switch to a position that will allow me to work on Level 1\2 Desktop Support.
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Customer Care SpecialistErtWilmington, De, Us
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Customer Care SpecialistErt Jul 2020 - PresentPhiladelphia, Pa, UsDiagnoses and troubleshoots technical issues, including account setup, technician installation, equipment failure, network configuration, and transmission.Confers with clients by telephone to provide information about products or services, cancel accounts, or obtain details of complaints.Reports specific clinical irregularities to the Supervisor/Manager/Project Manager. -
System ConsultantPartners Plus Feb 2022 - PresentNew Castle, Delaware, Us -
Cusomer Service RepresentitiveKelly Servic Sep 2019 - Mar 2020Troy, Michigan, UsProvided Tier 1 support to Apple end users via phone and chat, including answering questions, analyzing problems, processing refunds, and quickly forming solutions to return systems to proper operation.Responded to customer inquiries and assists in troubleshooting and resolving software and hardware issues, including software installations and updates, application troubleshooting, and over-the-phone hardware break/fix.Maintained detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions. -
Warehouse SpecialistMalone Staffing Solutions Jun 2019 - Sep 2019Received and processed assembly line stock products (pick, unload, label, store). Packaged finished products and prepare them for shipment.Rotated through all the tasks required in the assembly line production process.Verified inventory computations by comparing them to physical counts of stock, investigated discrepancies, adjusted any errors, and kept quality standards high for audits. -
Senior Implementation SpecialistCox Automotive Inc. Jan 2015 - Nov 2018Atlanta, Ga, Us• Assisted clients in the implementation of technical systems, software, or solutions. • Evaluated client needs, developed configurations that supported business processes, planned and executed on delivery and implementation plans, and tested and troubleshot final system setups.• Provided training and end-user support during and after the implementation process. -
25S Satellite Communications Systems OperatorArmy National Guard Oct 2011 - Feb 2016Arlington, Virginia, Us• Maintained and troubleshot systems that support the Army’s logistics and classified data; performed maintenance on networks, hardware, and software.• Managed, operated, and repaired transmission system technology, satellite communications technology, and a wired network hub with encrypted security.• Supervised installation of telecommunications technology; performed quality control of telecommunications technology installation. -
Jewelry ConsultantZale Jewelers Apr 2010 - Oct 2011Irving, Tx, Us• Assisted the clients in selecting products and services, answered questions, and verified stock and availability. • Shared product knowledge with customers, while making personal recommendations.• Attended special training of products and services to understand the product features, trends or styles of the products and services.• Processed payments and maintained customer preference records for recurring customers.
Frank Raymond Education Details
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Lincoln UniversityMass Communication And Media Studies -
Saint Mark'S High School (Wilmington, De)General Studies
Frequently Asked Questions about Frank Raymond
What company does Frank Raymond work for?
Frank Raymond works for Ert
What is Frank Raymond's role at the current company?
Frank Raymond's current role is Customer Care Specialist.
What is Frank Raymond's email address?
Frank Raymond's email address is fr****@****ert.com
What schools did Frank Raymond attend?
Frank Raymond attended Lincoln University, Saint Mark's High School (Wilmington, De).
Who are Frank Raymond's colleagues?
Frank Raymond's colleagues are Francis Pepin, Youki Cropas, March Ii, Louis Morissette, Virginie Dostie-Toupin, Alexandrine Lamoureux-Salvas, Pmp, Marie-Claude Legault-Émard, Bernardo Trillo Arfinengo.
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