Frank Selby Email & Phone Number

Gulfport, Mississippi, United States

Establish relationships with key customers, providing personalizedservice and support.Provide coaching and feedback to staff on an ongoing basis in orderto improve job performance.Monitor competitor activity to stay ahead of the competition in termsof products, services, and pricing.Adjust selling prices by monitoring costs, competition and supplyand.

United States

• Communicated product features, advantages, and benefits to customers.
• Discovered customer needs and interests, determining appropriate products.
• Scheduled appointments with prospective customers to discuss purchase options.
• Negotiated pricing terms and conditions for successful closure of deals.
• Conducted customer follow-up calls post purchase to address any issues or concerns.

Gulfport, Mississippi, United States

• Identified customers’ needs by probing and demonstrating product features and benefits.
• Explored competitors' products, services, pricing strategies in order to remain competitive.
• Attended scheduled training sessions and department meetings to build expertise.
• Engaged in internet sales activities with prospective customers, exploring and presenting solutions

Diberville, Mississippi

• Exceeded monthly and annual sales goals by acquiring new customers.
• Maintained accurate records of customer contacts and transactions.
• Utilized CRM software to manage accounts, track progress, and generate reports.
• Trained sales team members on company procedures and standards.

Gulfport, Mississippi

• Managed the daily operations of multiple departments to maximize efficiency.
• Spearheaded operational policies, procedures, standards, and objectives in alignment with organizational goals.
• Utilized problem solving skills to anticipate potential risks or obstacles within the organization.
• Audited company inventories and ordered new products to replenish equipment levels.
• Examined financial statements, sales reports, and other performance data to measure productivity.

Biloxi, Mississippi Area

• Developed long-term relationships with clients through regular contact and follow-up activities.
• Executed leading the development of policies, procedures, processes, systems, controls.
• Initiated the process in creating and executing marketing plans to increase customer loyalty and drive sales.
• Implemented and organized strategies to increase customer satisfaction, resulting in a 40% increase in sales.

Chicago, Illinois, United States

• Provided leadership and motivation to team members Using constructive feedback to increase productivity and efficiency within the store.
• Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
• Controlled inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
• Arranged efficient weekly work schedules to meet staffing needs while controlling labor costs.
• Analyzed sales data to identify areas of improvement and develop strategies for increasing revenue.District Inventory Coordinator, District Market Leader.Responsible for maintaining 95% customer satisfaction results.

Scheduling private appointments with clientsResponsible for maintaining standard store production and driving salesMaintaining lowest exchange rate in district by proper follow up and customer service

Drive sales by building clientele and performing excellent customer serviceAssist with visual merchandising and stockroom organization

Train and motivate team to drive daily salesResponsible for stockroom organization and proper shipping and receiving proceduresOversee daily marketing and merchandising standards

Partnering with selling managers to ensure efficient merchandising and replenishmentSupervise successful inventory and overnight rollout of new goodsAssist with hiring, training and coaching new employees