Make high-level strategic decisions to advance the mission of HHIN. Establish KPIs and ensure goals are communicated and aligned with senior leadership across Harvard's organizational business units and departments. Oversee proper staffing, budget and other HR-related activities.

Manage the HCI’s internal communications strategy to enhance engagement and improve collaboration between and among faculty, alumni, staff, and students. Oversee staffing changes, conduct interviews, 360 reviews, trainings, and other HR-related activities. Create and manage series of stakeholder engagement activities across the US and Europe. Provide ongoing mentoring and coaching support.

Launched a healthcare staffing consultancy in Chicago's downtown Loop and managed all aspects of operations. Supervised a team of consultants, physicians, and marketing professionals to aid in execution of patient-centered care, community outreach and business development.

Clients: General Motors, 3Com, Verizon and technology start-ups. Developed public relations work plans and timelines. Coordinated press and analyst tours, and provided onsite support at industry trade shows. Pursued editorial, industry analyst, and product review opportunities and obtained coverage in targeted media outlets. Managed customer referral programs and supervised video production of customer referrals. Performed in-depth coverage analysis of client and competitive articles to develop a competitive response to the media as appropriate.