Frank Teichman Email & Phone Number

New York, Ny, Us

New York, Us

Establish and continuously refine the processes, methodologies, and best practices for technical project management, tailored to the needs of Product, Platform, and Data Engineering teams.Develop a high-performing team by identifying key roles, setting performance standards, and fostering a collaborative and innovative work environment.Provide strategic guidance and mentorship to a team of technical project managers, fostering their professional growth and development within the organization.Drive the strategic direction of technical projects, ensuring on-time delivery and high-quality outcomes aligned with business objectives. Collaborate with senior leadership to identify opportunities for process improvements and innovative solutions.Partnered with cross-functional teams to optimize technical operations, streamline processes, and drive operational excellence across the organization.

New York, Us

Responsible for leading and refining the project management function within the engineering department, using a variety of traditional and hybrid methodologies and frameworks, including Agile, Scrum, Kanban, and Waterfall.Responsibilities include:Formulate and own the mission, values, responsibilities and best practices for the engineering Project Management function.Work cross-functionally with product managers, designers, engineers, data scientists, operations, and others to build and evolve the squad org and workstream structure.Establish organization wide approach to the complete life cycle of running projectsProvide thought leadership on projects prioritization and team structure in order to deliver maximum efficiency

Chicago, Illinois, Us

In partnership with the executive team, I was responsible for the global delivery of key strategic infrastructure, on-prem data center, cloud (AWS and Azure) and security initiatives across all global platforms and products. Additional responsiblities include ensuring the 24x7 stability and performance for a global suite of Marketing Platforms (SaaS products), ensuring that the appropriate processes, governance, and change control mechanisms are implemented across global operations and infrastructure teams, using a variety of methodologies including agile, scrum, and traditional project and program management-based frameworks.- Lead the prioritization, execution, and delivery of all global site reliability engineering (SRE) projects including infrastructure and operations, platform engineering, data platforms, and security and compliance.- Focus and guide SRE functional teams towards automation, maintainability, security, and continuous process improvement.- Part of a core leadership team responsible for engaging in capacity planning, demand forecasting, software performance analysis, and systems tuning.

Costa Mesa, Ca, Us

Reporting to the VP of Global Operations, this role partnered with executive and senior management across global organizational units, primary responsibilities included maintaining a positive relationship with customers (both internal and external) across the technology and client service / success organizations, identifying customer needs, and ensuring that the technical organization is able to meet contractual requirements within the defined performance and availability SLAs. Managed several data center consolidation initiatives for Experian Marketing Services reducing costs by over $1,000,000 a year.Developed policies and procedures for controlling all changes to production IT environment, including risk analysis, communication plans, rollback strategy, and change calendar. Increased visibility resulted in an 80% decrease in incidents YoY due to renewed focus on incident, change, and problem management.Standardized global change communication process, consolidating each regional methodology into a single communication framework to create a single, clear cadence for all regions (NA, EMEA, APAC) across seven global platforms.

Costa Mesa, Ca, Us

Worked within a cross functional team, executing and implementing both product and operation level initiatives for enterprise level cross-functional marketing SaaS platform. Primary point of contact for project and feature development status, working between senior level executive teams representing Development, Operations, and Client Services & Success.Directed delivery and execution of 50+ software development, infrastructure, and security initiatives, partnering with leadership across Client Services and Success, Development, QA, Systems, Engineering, and Networking Teams.Managed backlog priority within an Agile framework for both legacy email marketing platforms, as well as cross-channel marketing platform; ensuring that development, operations, and product teams are addressing critical, and high priority issues.

Costa Mesa, Ca, Us

Initiated and led a number of Tiger teams made up of dedicated professionals in order to rapidly develop tools and programs outside of traditional product and development approach.Designed and developed custom ETL tool to provide client solutions team the ability to create and automate data integration projects without requiring custom development. Reduced integration timeline by 90%.Designed and developed Experian Marketing Services email validation tool; used to determine the health and activity level of subscriber email address by comparing open, click, and transaction activity across anonymized cooperative database. This allowed marketers the ability to retarget up to 10 – 20% of previously inactive and/or dormant subscribers.Onboarding and integration specialist, successfully integrated data and campaign launches managing API and XML solutions, as well as custom development where needed. Subject matter expert on third party integrations.Supported custom development needs outside of core product offering for over 100 clients, across retail, financial, and travel verticals, representing over $100mm worth of business.Managed full project life cycle (scoping, development, testing, and release). Communicate technical project requirements to both internal client service teams, as well as directly with the client.Write technical requirements documentation for process standardization.New client integration. Discovering and understanding current client needs and future program ambitions and onboarding these programs on to in-house platform. Writing and clearly defining integration timeline, deliverables internally and externally.

Chiswick, London , Gb

Bridgewater, New Jersey, Us