Frank Vidal Email & Phone Number

New York, US

• Acts as the primary contact for internal team members, agency practice and discipline leads, and outside vendors. Also responsible for the optimization of team staffing structure, ensuring the right skill sets are.
• Create and document project management processes; templatizing of key project management documentation
• Creation of New Business definition/scoping, staffplan/estimation, and timeline development process that produces accurate proposals for submission to prospective clients
• Development of process to determine Cost-to-Win fees which compare cost of pitching new business versus billable fees of proposed work
• Development of burn reporting process and documentation to gain visibility into project/program health within the agency
• Evangelized and rolled-out new process and tools to capture billable project hours for all team members

New York, NY, US

• Spearhead project management process for a handful of the agency's largest accounts (eBay, Honeywell, Samsung, Sanofi). Scale web migration efforts and high-quality deliverables across multiple client portfolios, in.
• Identify/develop weekly resource allocations, monthly forecasting, and annual project scope in collaboration with Account Management lead, project managers, and account management team members.
• Drove efficiency processes through use of MS Teams to store/share files, store project timelines, and minimize email communication, and through the standardization of Smartsheet as PM tool of choice for timelines and.
• Developed template for creation of burndown chart adopted agency-wide to track burn rate across accounts.
• Project management lead on digital projects for U.S. Army, eBay, Honeywell, Sanofi, and Samsung accounts.

Brooklyn, New York, US

• Transitioned organization to more robust resource management and project management tools. Pioneered generation of high-quality deliverables, including development of road-maps─powering client satisfaction, meeting.
• Redesigned and re-platformed major retailer's e-commerce website.
• Instituted hybrid Agile/Waterfall methodology in collaboration with design and development team leads, realizing increased production from web design and development.
• Orchestrated Scrum Ceremonies, in role of Scrum Master: Sprint Planning Sessions, Daily Standup, Sprint Review, and Backlog Grooming.

New York, New York, US

• Strategically engaged in change management best practices using hybrid Agile/Waterfall methodology for web development, after analyzing organizational needs and goals. Created requirements-gathering process and tools.
• Improved quality of products, and increased customer satisfaction with introduction of QA to website development process.
• Directed change management system that captured and documented out-of-scope work.
• Transitioned timesheets to JIRA Agile and Tempo, allowing team members to track and schedule work of developers.
• Created Project Management standard operating procedure (SOP) manual for onboarding new project managers.

Somerset, New Jersey, US

• Rolled out conversion from Waterfall to Agile/Scrum methodology of project management, creating more transparency between Development Team, Scrum Master, Product Owner, and key stakeholders. Defined project.
• Conducted daily scrums with project team and lead project status meetings.
• Initiated project post mortems, identifying needs improvement for processes and tools.
• Leveraged Work Breakdown Structure within first three months of employment, increasing accuracy rates by 30% by effectively capturing required work and estimates.

Amsterdam, Nederland, NL

Provided consulting services to NYC Department of Environmental Protection, Bureau of Engineering, Design and Construction. Executed administrative responsibilities of task order contract and invoice processing; drafting of Certificate to Proceed requests, and management of large capital project funding submissions. Adapted to changing dynamics by.

Dallas, Texas, US

Certificate, Project Management

Education record