Frank Voelker Email and Phone Number
Frank Voelker work email
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Frank Voelker personal email
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My friends joke that I'm part robot - software quality makes me smile and I have a special capacity for attention to critical details. I firmly dislike overwrought work processes and love making humans happy!I've spent about 11 years professionally helping humans and computers make worthwhile, optimized connections with each other. Sometimes that involves technical writing, sometimes debugging, sometimes educating, sometimes programming, but always in service to the goal of increasing the value of everything around me. In the past 5 years, I've:* Lead a team of like-minded individuals to help customers succeed with laboratory software* Written and published ~10 product manuals, a knowledge repository, a handful of nerdy blog posts, ISO-compatible standard operating procedures (SOPs), many software requirement elicitation documents (RDs), a table-top game scenario, and countless quality emails.* Educated customers and colleagues remotely and in-person about the intersection of computer software and laboratory science (with rave reviews!)* Designed and built:
L7 Informatics
View- Website:
- l7informatics.com
- Employees:
- 45
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Manual Qa ManagerL7 Informatics Apr 2023 - PresentPinehurst, North Carolina, United StatesI get to inspire a sensational team of QA engineers as a quality leader.As a Manual QA Manager, I:- Lead tactical implementation of strategic quality goals- Design and refine pragmatic quality processes- Educate and equip cross-functional teams to meet quality objectives- Coach savvy professionals to advocate for exceptional software quality- Proactively manage and assess risk to people, software, and processes- Empathetically shape best-in-class, retention-oriented work culture
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Lead Qa EngineerL7 Informatics Apr 2022 - Apr 2023Pinehurst, North Carolina, United StatesI'm honored to serve a team of QA engineers as a process leader.As a QA Lead, I contribute:- Tactical direction towards daily quality objectives- Implementation of strategic quality goals- Process improvement design and execution- Product test library design, analysis, maintenance, execution, and reporting.- Hands-on participation in team goals- Coaching and knowledge transfer- Enthusiastic participation in best-in-class work culture and retention-oriented work climate
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Qa EngineerL7 Informatics Jul 2021 - Apr 2022Pinehurst, North Carolina, United StatesTesting, teaching, writing, improving processes, and more!
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Support Team LeadAccelerated Technology Laboratories, Inc. Oct 2018 - Jul 2021In this position I managed the day-to-day activities of the support team, drive execution of objectives, and identifed value opportunities for my management.In my previous role I was responsible for software release deployment with internal teams, authoring documentation, authoring and executing on validation activities, and participating in support department ‘Tier 3’ work objectives.I built on the previous role while doing the same work but also contributed to the success of the support team through process improvement and daily administrative tasks. -
Senior Deployment SpecialistAccelerated Technology Laboratories, Inc Jun 2013 - Oct 2018West End, NcIn this position, I operated in the following roles:Product / build release management and engineeringSoftware validation management (responsible for test direction, creation, and execution)Tiers I, II, & III support engineerSysadmin / DBA for virtual environments (small-scale VMWare networks for support and validation operations)Software customizationEmergency operationsI also produce technical documentation, write code (mostly T-SQL and Powershell), train colleagues, onboard new teammates, provide B2B training, write Crystal Reports, and function as a product-scale support team leader.
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Deployment SpecialistAccelerated Technology Laboratories, Inc Jun 2012 - Jun 2013West End, NcIn this position, I exceeded expectations in the following areas: B2B Training and implementationSoftware requirements elicitation and documentationTechnical documentationTiers I, II, & III technical supportProject database administration (tools administration)Software customization (primarily T-SQL and Powershell)I also provided value in other areas, such as project management, Crystal Reports, product SME, and DBA.
Frank Voelker Skills
Frank Voelker Education Details
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4.0 Gpa -
4.0 Gpa
Frequently Asked Questions about Frank Voelker
What company does Frank Voelker work for?
Frank Voelker works for L7 Informatics
What is Frank Voelker's role at the current company?
Frank Voelker's current role is Manual QA Manager.
What is Frank Voelker's email address?
Frank Voelker's email address is fv****@****lab.com
What schools did Frank Voelker attend?
Frank Voelker attended Sandhills Community College, Sandhills Community College.
What are some of Frank Voelker's interests?
Frank Voelker has interest in Cooking, Digital Art, Shooting Sports, Tabletop Rpgs, Game Design, Prop Design, Worship Production, Interactive Storytelling.
What skills is Frank Voelker known for?
Frank Voelker has skills like C#, Game Design, Sql, Level Design, Programming, Technical Writing, Python, Microsoft Sql Server, Training, Visual Studio, Unity3d, Software Development.
Who are Frank Voelker's colleagues?
Frank Voelker's colleagues are Brandon Varela, Ginnie Morrison, Andres Gonzalez, Matthew Garwin, Richard Duncan, Robert Kellaway, Sarah Gaberiel.
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