Frank W. Cooper Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida Area

• Query and analyze data to produce various types of information driven reports and dashboards. • Excellent critical thinking skills in making recommendations for alternative ways to bring data to life to solve problems, improve service delivery time, and identify trends.• Create business reports that provide insight into key performance indicators and compile data for analytics.• Maintain databases and coordinate updates as necessary to ensure accuracy.• Clearly communicate the results of data analysis in visual and verbal form to managers.• Support various departments to leverage the data with analytic tools helping answer key questions.• Proven ability to manage time and prioritize projects to meet deadlines.

Jacksonville, Florida, United States

• Before the economy collapsed, I provided site-prepping services to commercial builders and developers.• As the recession revved up, there was a decrease of demand in the commercial segment, but an increase in the residential market - either for people looking to sell their homes or for flipping a house. In these instances, projects varied, but included installing privacy fences, landscaping, sod, and/or irrigation systems. • As the economy improved, this allowed me the flexibility to return to school and pursue and ultimately, earn a degree in Statistics.

• Supervised associates.• Accountable for achieving operational and service goals of the warehouses/plant and teams.• Ensured that results met or exceeded customer expectations for product quality and service reliability. • Oversaw the training of associates and ensured associates were provided ongoing skills development and coaching to improve their job performance and advancement potential within the organization.• Monitored individual and team performance to eliminate errors and foster improvement opportunities for the operation. • Maintained a safe working environment for associates and visitors by adhering to the company’s policy for safe work practices and conditions.• Checked to ensure machines were working optimally.

• Managed the purchased transportation portion of Garden Ridge and Interline Brands.• At any one time, supervised and scheduled up to 35 drivers, five dock workers and four clerks.• Evaluated and established or revised routes; set-up a route bidding system.• Excelled at analytical and conflict resolution skills with root cause problem solving for customers and vendors.

• Continually analyzed operations and identified measures to reduce delay and overhead costs, thereby increasing efficiency and cost savings.• Contacted account officials when unexpected delays occur; identify and propose remedies.• Computer proficiency includes Vector, TMS, i2 and Microsoft Office.• Full profit and loss responsibilities for all contracts.• Established long standing relationships with carriers and brokers.• Received awards for operation contract with zero accidents or injuries for two years.

• Provided on-site liaison and created long standing relationships with various accounts, their respective management and administrative personnel (including General Motors and Florida Power & Light Company).• Utilized computer systems to track efficiency of operations for assigned personnel and equipment.• Initiated and lead new contract start-up and monitored methods for compliance to contract specifications.

Bachelor Of Science - B.S., Statistics

A.A., Pre Business

Prebusines