Frank Siciliano Email & Phone Number

Greater Los Angeles Area

* Field underwrote over $10MM in property and casualty risks (including on-site inspections)* Ensured risk was placed with the most appropriate market (and shopping/auditing annually, complete with survey, to make sure nothing fell through the cracks)* Maintained all proper licensing and up to date compliance certification* Lead generation via cold calls and (predominantly) referral marketing* Trained execs and their employees as needed on their policies (i.e. - making sure everyone at business understood their group health, that the CEO understood their work comp etc)* Held my position as the first line of communication for claims, and monitored process as it progressed For all lines, but most especially life insurance, made certain a proper fact finding was conducted before recommendations were made* Worked on lead and revenue tracking systems* Coached new reps (for WHINS) as they came in, to make sure there was a thorough understanding of the personal lines market, how to communicate with underwriters, and remained a SME for these matters, called on as needed to refresh training

Greater Los Angeles Area

* First and foremost, maintained current book of business, and current property manager relationships* Comprised comprehensive solutions to "put out fires"* Worked along CIO to optimize how Salesforce operates relative to the needs of the account managers* Cross sold into gaps (mainly Commercial Earthquake)* Got Junior Account Manager up to speed with software (Replacement Cost Tables, Salesforce)* Trained Jr. AM on the anatomy of a commercial insurance policy, the value of cross selling, communication with senior positions at property management firms, and building on current knowledge base in relationship building to get Jr AM to the next level* Created training videos for the various carriers and systems, to ensure future AMs could ramp up quickly

Greater Los Angeles Area

* Personal lines insurance and membership consultant* Cross sells / upsells* Consistently met or exceeded quota

Greater Los Angeles Area

* Call center - inbound Medicare advantage sales* Licensed and appointed in all 50 states* Ensured that the plan offerings met the client needs* Confirmed doctors were in network, drugs were covered, and called had an in-depth understanding of the plan Conducted online enrollments under the close supervision of The Centers for Medicare and Medicaid Services (CMS)* SME for all matters involving the enrollment process, compliance, and the Medicare Advantage suite offered byUnitedHealth Group* Consistently met or exceeded goal - highlights being exceeding quota for all of 2010 (July - 394%), making annual goal in 15 weeks, and being a top producer for the annual enrollment periods of 2009 and 2010.* In March of 2011, the entire office was laid off, and I was offered (but declined) a team lead position,as it would have required relocation to Green Bay or Roanoke

Recruitment process outsourcers, bringing the power of a Fortune 500’s human resource workforce to small and mid-size companies•Called on businesses to offer tailor-made recruitment process outsourcing solutions•Used consultative sales approach throughout entire sales cycle•Utilized Salesforce to maintain pipeline of clients and generate reports, as well as trained employees in Salesforce •Sourced passive financial candidates•Conducted prescreening phone interviews•Trained coworkers on proprietary software and sales techniques

Casino Entertainment Company, contracting events from birthday parties to large scale charitable events. 21 Nights is full service, bringing in dealers, equipment, and anything else a Las Vegas themed party would need. •Handled both inbound requests for proposals and cold called businesses.•Assembled and edited the media kit as necessary•Coordinated casino party and event packages for clients; modified contracts as needed•Hired and trained new dealers•Also served in capacities of floor manager, tournament director, or dealer for events