Product Specialist
Marlow, Buckinghamshire, United Kingdom
Working within the Country Insight team to support Country Insight Products across the Globe. D&B's Country Insight solutions monitor changes in the business environment of individual countries and forecast country-wide developments which may affect the level of risk or provide opportunities in the short to medium term - whether you are involved in financial risk analysis, strategic investment decisioning or supply chain management, understanding the changing commercial environment is crucial for effective risk mitigation and strategic decision making.Purpose of role: A specialist in the Country Insight suite of products, contributing to internal and external product support, marketing, sales enablement, partner collaboration and assisting in operational activities. Main responsibilities:• Support – customer support as well as internal training for sales; sales enablement; partner markets; internal communications; and presale functions• Project management – support and instigating global marketing initiatives to elevate Country Insight and wider D&B brand internally and externally• Operational activities – supporting the operations team with customer deliverables as well as marketing extensions• Creative product messaging – responsible for collateral management to global sales and partner markets as well as promoting specific product use cases• Customer retention – liaising with customers, sales and finance to ensure retention of customers in support of revenue tracking