- Design, create and launch Zomoz, an online platform that enables anyone to offer their skills, hobbies and talent- Launch in 2 countries of Latam (Venezuela & Colombia) and prepared to launch in a 3rd country in 2017- Strategy behind the platform's priorities for features and functions - Responsible for customer service - Strategic planning for sales process - Responsible for visual representation of the customer journey

- Lead sales in ZOI Venezuela, an adventure-travel marketplace focusing on promoting, supporting and developing tour operators, a completely unattended industry in Venezuela- Managed 2,500+ bookings and 10,000+ sales requests - Controlled payments, bank relationships and financial structures - Offered by-products to existing customers such as flights, hotels and transportation services- Took care of customer relationships and customer service - Participated in the design of the website layout which led to increased sales

- Serviced existing accounts, obtained SICAD II orders and maximised returns for clients- Established new accounts by calling and offering above-standard customer service- Submitted thousand of FX trade orders - Recommended changes in products and service by evaluating results and available offers - Kept management informed by submitting activity and results reports- Wealth management, brokerage & trading

- Lead marketing, sales, customer service and strategy - Procured new customers and maintained customer relations; designed all marketing material- Improved the speed and efficiency of deliveries- Reduced margin of error and formal complaints to achieve one of the industry’s best service- Obtained diversification through introduction of best-selling products-Responsible for Amazon and eBay distribution and customer relations- Supervised new products and product lines

- Consultancy Intern for the regulatory and strategy department - Provided administrative support for the regulatory and strategy group- Fulfilled tasks as part of the Esso Australia and GE Energy EMEA project- Developed understanding of the methodologies that petroleum companies follow to manage regulatory risk- Offered assistance and guidance for both offshore and onshore drilling projects

- Treasury Intern for the finance department - Analyzed market performance continuously and gave recommendations to the finance team- Scrutinized risk management for future business acquisitions in developing markets- Measured the outcome of alternative ways of financing - Organized and collected data for new bond issuances; forecasting market reactions

- Stock broker Assistant - Provided FX market facilities for a portfolio of 200+ clients- Analyzed information for applying clients, assessing their credit risk- Facilitated the FX team with relevant market information, which allowed them to foresee future prices and hedge existing positions