Responsible for all aspects of print and direct mail production, purchasing, data management, and execution including recommending formats, improving processes, and providing regular updates to the client stakeholders. Manage a yearly budget of approximately $30 million in direct spend with outside vendors ($2.5-5 million per month). Work with internal stakeholders and external suppliers to ensure campaigns are purchased and executed in a way that ensures quality at a competitive price. Possesses a commanding knowledge of the direct mail industry and local supplier market, innovative and suggests production alternatives.Working with the Account Director and Production Managers to source, produce, and manage print and direct mail campaigns.Being the liaison between internal stakeholders, agencies and suppliers to ensure quality, on-time delivery within budget parameters.Gather job requirements and perform procurement and project management of direct mail campaigns with understanding of marketing objectives.Data segmentation, list manipulation, and writing lettershop instructions for complex direct mail campaigns.Project quoting and procurement of print and direct mail projects (ad hoc and programmatic), including lettershop and postage optimization responsibilities.Advise on economic formats, working with internal stakeholders and agencies to derive cost efficiencies for direct mail projects.Work within established operating budgets and maintain daily tracking and analysis of benchmarking information.Build relationships with clients and develop communication channels to ensure smooth workflow.Analyze job revenue, cost and profitability; communicate with client and Account Director to validate budgets.Manage job production, delivery and invoicing, and proactively present production solutions.Consistently exceed client expectations and provide superior customer service.

Sullivan Branding provides marketing, advertising, and public relations services. Its services include brand strategy and development, art direction and copywriting, account planning and management, Web development, search engine optimization, social media strategy, media planning, production management, market research, and direct marketing. The company offers services in the areas of identity, outdoor, interactive, collateral, broadcast, and print.Responsible for producing and delivering the agency product. This position is responsible for obtaining the best value (quality, price and delivery) for all agency projects, with regard for contract requirements where applicable. Also responsible for working with the creative department on projects, preparing estimates, issuing purchase orders to suppliers when estimate is approved and for making sure the cost billed is the price given on the purchase order. Stays current on changes in production (new technology, trends, etc.) and shares knowledge with other team members. Coordinates vendor visits to the agency as well. Prepares production estimates based on specifications obtained from Creative Services and provides to Account Managers for processing. Issues all purchase orders for goods and services needed for the production of a project at the request of creative or client services, verifies acceptance/signature. Verifies specs against P.O. before release of any project. Supervises all work performed by vendors, reviews and reconciles vendor invoices. Maintains reference files for products and services as well as sample files of all jobs, in conjunction with Creative team. Responsible for knowledge of all aspects of Workamajig system. Attends weekly status meetings as needed. Provides assistance to creative and account service teams in the day-to-day management of projects. Also available to process orders/support workflow for account services as necessary (i.e. when out of office and need to maintain workflow).

Facilitates and coordinates the direct mail print and lettershop production workflow for all agency clients from design to production and distribution. Organizes direct mail production projects including managing print production schedules, heavily contributing to the development of project specifications, assuring that appropriate quality standards are established and met throughout the production process. Prepares specifications, requests for quotes, selection of appropriate vendor services, negotiation for best pricing and scheduling. Creation and management of estimate details for all agency projects including pricing for creative development and execution, list purchases and data processing, print and lettershop production, account management, strategy, and other various functions for custom direct mail projects. Constant upkeep of outsourced services fees, issuing and reconciliation of purchase orders, contracts and change orders, approval of invoices. Manages existing external production vendor relationships with respect to assigned projects. Periodic travel to production vendors for press checks/lettershop checks and location audits, quality control process reviews, and to approve vendor qualifications. Constant research and evaluation of emerging technologies and their fit to current/future product offerings. * Promoted from Production Manager to Senior Production Manager in nine months.

Create and manage online user interface program workflows for clients to purchase direct marketing campaigns. Troubleshoot workflow issues with Senior Web Developers to determine problems and resolve issues in an efficient manner. Provide assistance to Sales Team in regards to product functionality and program launch. Setup and execution of client specific programs in all aspects including date plans, creative uploading, template administration, pricing administration, private label website setup, etc. Creation and implementation of workflow procedures & training thereof. Data analysis duties for documentation and research purposes. Train (with ongoing updates) the Creative Team, Sales Team, and the Customer Service Team on new tools and functionality. Track and manage the pre-press, print, mail and data processing production. Work with print and lettershop vendors to establish production timelines to ensure all deadlines are met.

Manage, track, and oversee approximately 100-150 different record label/broker's projects from conception to completion. Prepare client estimates. Minute-by-minute communication with clients to confirm orders and gather information to effectively manage projects. Coordinate with internal department managers to ensure that information is accurate, correct, and adheres to production schedules for timely completion of projects & facilitate the highest levels of accuracy and quality of product shipped out the door. Manage pre-press & printing of graphics, as well as cassette duplication, through outside vendors. Heavy usage of Visual Basic format computer program to create parts and packaging configurations for new release materials. Act as client's liaison to approve samples throughout the production process for optimum quality product. Responsible for keeping thorough documentation of each individual project as well as any other correspondence with clients and vendors.

Oversee customer projects from conception to completion, including billing and reconciliation. Manage and implement production schedules to insure timely completion of projects. Act as communication network between sales, manufacturing and clients. Open, manage production of, close, bill, and file projects on a daily basis. Layout print jobs for optimum profitability and bindery compatibility. Supervise handwork and bindery staff. Purchase consumables such as paper and bindery materials for day to day operation. Outsource production work when necessary. Write checks for C.O.D. shipments of consumables. Prepare client estimates. Heavy reporting of sales and labor statistics. Daily client and vendor contact.

Manage pre-press, print, mail and data processing production for agency's largest account. Write and oversee production of data processing and letter shop instructions. Travel to print/data/mail production facilities across the United States to coordinate client programs. Experienced in sheet fed press approvals and continuous and sheet fed laser approvals. Also experienced in manual and in-line matching processes. Prepare client estimates. Act as liaison between creative, copy writing and account personnel. Daily client and vendor contact.

Oversee customer projects from conception to completion. Create estimates, quotes, develop and write technical specifications for pre-press, data processing, printing and mailing production. Negotiate production schedules. Troubleshoot questions and problems. Prepare jobs for billing. Act as communication network between sales, manufacturing and client. Coordinate and purchase creative, copy writing, film output and long run process printing at outside vendors. Outside and inside client consultation with large corporate accounts.