Licensed with DCFS my responsibilities included and were not limited to, conducting home visits, and office base services as needed, including attending permanency court hearings, administration case reviews, disciplinary staffing, coordinated care with outreach workers, health educators, nutritionists, and other service providers to ensure the best quality of care for all members.

Licensed with DCFS I am responsible for maintaining property for inspectional purposes, managing multiple accounts financially and building relationships with combined parents and their children. Keep records on individual children, including daily observations and information about activities, meals served, and medications administered. Observe, monitor, organize and participate in recreational activities as well as, read to children, teach basic arts and crafts, science, mathematics… Show more Licensed with DCFS I am responsible for maintaining property for inspectional purposes, managing multiple accounts financially and building relationships with combined parents and their children. Keep records on individual children, including daily observations and information about activities, meals served, and medications administered. Observe, monitor, organize and participate in recreational activities as well as, read to children, teach basic arts and crafts, science, mathematics and language and culture. Instruct children in health and personal habits such as eating, resting periods, and toilet training. Discipline children, recommend/ initiate other measures to control behavior, as well as support emotional and social development while encouraging understanding and positive self-concepts. Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention. Show less

Over 13 years of customer service skills used for assisting customers (bilingual as well), meeting all challenging goals and objectives, implementing incentives to drive employee motivation and sustain the best business results. Implemented, designed and developed team projects as well as verified records for producing higher performance standards and enhancing productivity. Accommodated customer requests, inquires and complaints obtaining all information for resolution in a prompt and… Show more Over 13 years of customer service skills used for assisting customers (bilingual as well), meeting all challenging goals and objectives, implementing incentives to drive employee motivation and sustain the best business results. Implemented, designed and developed team projects as well as verified records for producing higher performance standards and enhancing productivity. Accommodated customer requests, inquires and complaints obtaining all information for resolution in a prompt and professional manner. Show less